We operate one of the most expansive, independent fibre networks in the UK and Europe. We’re experts in core network infrastructure, both simple and complex custom-designed. We’re trusted to provide and maintain the highest-levels of security and reliability for sectors such as finance.

Bulgaria

Sofia

Zayo Europe

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div><div><div>Principal Accountabilities:<ul><li>Monitoring of internal and external networks across a multi-vendor environment</li><li>Raising Trouble Tickets</li><li>Ensuring Trouble Tickets are assigned to a relevant support team</li><li>Providing regular updates to internal stakeholders and external customers on the progress of faults</li><li>Responding to incoming telephone &amp; Email requests from Customers, Zayo support teams and 3rd party teams</li><li>Providing support to other members of the Shift team as required</li><li>Initial fault Triage and Investigation&nbsp;</li><li>Arranging and coordinating access to Zayo &amp; 3rd party sites</li><li>Support &amp; maintain the company objectives of ISO 9001/18001/27001 accreditation</li></ul>Key Skills and Experience:<ul><li>Proactive mindset &amp; attitude to ensure customer satisfaction is in everything we do.</li><li>Pragmatic and analytical approach to problem solving</li><li>1 - 3 years (minimum) proven NOC and/or experience in the telecommunications industry or Customer facing role an advantage</li><li>Confident and able to challenge suppliers and processes.</li><li>Ability to manage in &amp; out-sourced suppliers or partners</li><li>Comfortable working 24/7 shift patterns, including bank holidays and night work&nbsp;</li><li>Excellent communication; written &amp; verbal</li><li>Outstanding confidence, initiative and organisational skills</li><li>Highly proficient in Google Workspace or O365</li><li>Familiarity with Salesforce CRM is desirable.</li><li>Remain flexible and adaptable to any change in business needs or requirements</li></ul></div></div>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full Time

Regular employment

IT & Technology

EU NOC, Senior Coordinator

English

Customer Service

NoSQL

Salesforce

Telecommunications

Google Cloud

Office365 Services

Hybrid

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div><div><div>Job Description</div></div><div><div><div><div>Principal Accountabilities:<ul><li>Monitoring of internal and external networks across a multi-vendor environment</li><li>Raising Trouble Tickets</li><li>Ensuring Trouble Tickets are assigned to a relevant support team</li><li>Providing regular updates to internal stakeholders and external customers on the progress of faults</li><li>Responding to incoming telephone &amp; Email requests from Customers, Zayo support teams and 3rd party teams</li><li>Providing support to other members of the Shift team as required</li><li>Initial fault Triage and Investigation&nbsp;</li><li>Arranging and coordinating access to Zayo &amp; 3rd party sites</li><li>Support &amp; maintain the company objectives of ISO 9001/18001/27001 accreditation</li></ul>Key Skills and Experience:<ul><li>Proactive mindset &amp; attitude to ensure customer satisfaction is in everything we do.</li><li>Pragmatic and analytical approach to problem solving</li><li>1 - 3 years (minimum) proven NOC and/or Operational experience in the telecommunications industry.</li><li>Confident and able to challenge suppliers and processes.</li><li>Ability to manage in &amp; out-sourced suppliers or partners</li><li>Comfortable working 24/7 shift patterns, including bank holidays and night work</li><li>Excellent communication; written &amp; verbal</li><li>Outstanding confidence, initiative and organisational skills</li><li>Highly proficient in Google Workspace or O365</li><li>Familiarity with Salesforce CRM is desirable.</li><li>Remain flexible and adaptable to any change in business needs or requirements</li></ul></div></div></div></div>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Problem Solving

Business Communication

Operational Excellence

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Position Description Zayo is seeking a network engineer to design and implement customer orders for&nbsp; IP/Ethernet service on Zayo’s European network, and to assist in the deployment of Zayo’s European network infrastructure in order to contribute to the growth and the enhancement network.Key tasks<ul><li>Design network IP service solutions for customers and manage implementation of the solutions on onto Zayo’s Global network</li><li>Maintain records &amp; data base of customer solutions and ensure all required customer functionality is delivered and installed.</li><li>Deploy network infrastructure and IP Services in collaboration with teams of Presales Engineers, Project Managers, Sales team and Architecture department.</li><li>Analyze internal service orders to determine appropriate actions and collaborate with other departments to execute installation tasks</li><li>Perform migration projects under out of hours maintenance windows</li><li>Liaise with IP Architecture team to ensure network implementation requirements are met.</li><li>Prepare regular progress reports of the activities related to customer builds and network infrastructure rollouts</li><li>Ensure successful completion of the assigned project phase within the budgeted time and cost constraints.</li></ul>Other Responsibilities<ul><li>Personal development - update relevant knowledge &amp; skills in line with trends and developments in the field.</li><li>Support the development of Zayo by taking part in business planning and liaison work with other teams.</li><li>Comply with departmental, corporate controls and procedures and all internal control processes.</li><li>Maintain the highest ethical and business standards and always conduct self with the greatest degree of professional integrity.</li><li>Undertake any other ad hoc duties as deemed appropriate by the appropriate Manager / Director.</li></ul>Key Skill and Experience Requirements<ul><li>5+ years of experience as network engineer, experience within service provider networks is preferred.</li><li>Operational experience with carrier-class routers and switches (experience with Juniper, Nokia or Cisco required)</li><li>Experience with customer NID/CPE for L2/L3 IP services</li><li>Very Good knowledge of Layer-2 and Layer-3 protocols (IPv4+v6/BGP/ISIS/VPLS/IPVPN/MPLS/ELINE and more).</li><li>Ability to manage a high-volume workload efficiently and effectively, while maintaining a precise attention to detail in an interrupted work environment.</li><li>Experience with troubleshooting and migration of IP services</li><li>Experience in presale stage of IP services is a plus.</li><li>Fluency in English both written and spoken</li><li>Juniper / Nokia / Cisco network certification – CCNP level or higher</li></ul>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

IP Engineer

Bulgarian

Cisco

Networking

Troubleshooting

Network Engineer

IP Network knowledge and experience

IP Packets

Switches

Phones

Routing

Juniper

MPLS-TE

VPLS

EVPN

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Zayo is seeking a Commercial Specialist to join the Europe organization reporting directly to the segment’s Senior Deal Manager in our Commercial Operations team. This position plays a pivotal role in obtaining quotes from our vendors for pricing and packaging bespoke offerings for our customers. This role is purpose-built for career growth: if you enjoy a challenge and are looking to grow with an organization, this is the opportunity you are looking for.● Buying dark fiber, wavelengths, ethernet and data center services for our global world-class infrastructure portfolio and packaging a commercial offer to our Customers for Type 2 and off-network services● Use company databases and market intelligence to provide alternative sourcing options as needed● Capable of providing end-to-end deal management when extensive use of third party services are required● Professional communication with our Vendors● Can understand and communicate pricing requirements fully, including documenting the figures into our system● Specializes in quoting and pricing for UK and Continental Europe in support of our global Sales organization● Single point to point quotes or large RFP responsesProtecting the bottom line by negotiating the best rates possible● Develop knowledge about market pricing and competitive expertise to negotiate the best pricing● Self-Accountable: you can proactively manage your queue and are obsessed with beating deadlines and responding to Sales in a timely manner● Liaison with multiple functions within the organization to ensure all requirements are complete and correct● Ensures we are purchasing the correct product for the service and are agreeing to the appropriate terms and conditions● Logs quoting information into our system of record for analytics and valuable insights● Contributes to global shared documentation and intelligence gatheringQualifications● English speaking required; French desirable● Telecom experience required● Basic knowledge of Microsoft Office tools and web-based applications preferred● Professional demeanor; self-accountable and self-motivated● Great communication skills; written, verbal and interpersonal● Ability to manage a high-volume workload efficiently and effectively● Attention to detail is a must● Excellent communication, interpersonal, organizational and time management skills● Ability to maintain confidentiality of information when needed● Financial acumen and business sense● Problem solving; solutions-orientedRewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sales and Trade

Vendor Product Pricing Analyst

French

Microsoft Office

Time Management

Web Applications

Organizational Skills

Financial Acumen

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>The Product Pricing Analyst, is a strategic, data-driven role responsible for executing successful pricing strategy for specific products and product bundles. The role will report to the Director, Product Pricing, and align closely with the Product Management groups dedicated to the product(s). The Product Pricing Analyst, will formulate pricing strategies from specific goals and financial targets, and manage data in SFDC to enable positive pricing outcomes.&nbsp;The right candidate will possess strong financial, analytical and decision-making skills. The role requires someone who is passionate about pricing, technology, data-integrity, and cross-team collaboration. Experience with&nbsp;<a rel="noopener noreferrer" target="_blank" href="http://salesforce.com/">Salesforce.com</a>, a process improvement mindset, great organizational skills, and effective communication are essential to success in this role.&nbsp;The Product Pricing Analyst, serves as an expert for the product(s) in their scope, serving as a resource for the broader business for pricing-related requests. The role is also responsible for understanding pricing and costing differences across markets, accounting for regional differences, competitors, pricing trends and changes in opportunity. The Product Pricing Analyst, will guide micro and macro changes to base pricing strategyRewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Accounting, Finance & Statistics

Product Pricing Analyst

Analytical Skills

Decision Making

Process Improvement

Financial experiance

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Position Description The Account Manager will support accounts and acquire new Logos in need of and in support of a broad spectrum of communications infrastructure. The successful candidate will develop customer relationships deep and wide at the C level and drive sales of Connectivity, Colocation, Cloud and infrastructure services to established and greenfield accounts within financial services, legal, consulting and non healthcare insurance verticals. The position is responsible to achieve sales and revenue growth targets through consistent account management &amp; hunting activities, meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive selling. The ideal candidate has the ability to work on large, complex deals applying a consultative and trusted advisor approach. Responsibilities<ul><li>Generate sales revenue by actively promoting Zayo products and services to targeted account base of existing and greenfield accounts.</li><li>Present proposals and manage customers through the sales process.</li><li>Attain high Net Promoter Score results based on excellent customer support in sales process.</li><li>Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.</li><li>Apply knowledge of customers, industry, and services to achieve revenue objectives.</li><li>Identify, initiate contact with and qualify potential customers.</li><li>Track, analyze and report on sales performance and activities in Sales Force.</li><li>Develop accurate and timely forecasts of sales opportunities.</li><li>Develop and maintain records of customer activity for reporting of sales and forecasts.</li><li>Provide accurate and timely information to management.</li><li>Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.</li><li>Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.</li></ul> Qualifications<ul><li>Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience.</li><li>3+ years’ experience solution selling into large scale carrier accounts.</li><li>Strong financial acumen.</li><li>Demonstrated success &amp; consistency in achieving targeted sales goals.</li><li>Excellent communication skills in German and English, both verbal and written.</li><li>Exceptional customer service and relationship building/maintaining skills.</li><li>Thorough understanding of account management &amp; the strategic selling process.</li><li>Effective problem solving and interpersonal skills.</li><li>Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.</li><li>Complete understanding of Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, Cloud&nbsp;services/connectivity,&nbsp;and colocation.</li><li>Ability to travel as required.</li></ul>Rewards<ul><li>Competitive compensation including sales incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support </li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Client & Customer Service

Account Manager (German speaking)

German

Account Management

Interpersonal Skills

Microsoft PowerPoint

Microsoft Word

Relationship Building

Sales Strategy and Management

Solution Selling

 Excel

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Responsibilities<ul><li>Owns all Customer Care Case assignment (Tranzact, ASR, DISCO, Customer Care, Service Expert Queues)</li><li>Reviews and assigned cases to appropriate team members</li><li>Verify tickets/cases for correct routing and research and reroute incorrectly routed tickets</li><li>Prioritize and assign daily work/tasks based on Quality of Service, remaining SLA times, priority tasking, and first-in, first-out</li><li>Perform preliminary categorization of problems</li><li>Escalate problems or tickets to higher level management when required and/or necessary</li><li>Check tickets for incomplete items (missing asset #, location, etc.) or insufficient documentation</li><li>Communicates with managers daily to ensure cases are assigned correctly </li><li>Meet defined SLA guidelines &nbsp;</li></ul>Qualifications<ul><li>Strong communication, both written and verbal</li><li>At least 2-years experience in the Customer Service role</li><li>Great active listening skills</li><li>Bilingual In French essential, German would also be preferred </li><li>Exceptional interpersonal and rapport building skills</li><li>A patient and empathetic attitude</li><li>Strong time management and organizational skills</li><li>Comfortable working in fast-paced environments</li><li>Troubleshooting skills</li><li>Computer literacy</li><li>Attention to detail with strong organizational capabilities.</li><li>Ability to prioritize with good time management skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Effective problem solving and interpersonal skills.</li><li>Desire to understand processes, identify improvements, and implement change.</li><li>Basic understanding of telecommunications products.</li></ul>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Customer Success Coordinator (French & German speaker)

Attention to Detail

Computer Skills

Listening

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>IP Engineer SpecialistPosition DescriptionZayo is seeking a network engineer to design and implement customer orders for IP/Ethernet services on its European IP network and assist in increasing peering interconnections with other EU internet providers.Key tasks•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design network IP service solutions for customers and manage the implementation of these solutions onto Zayo’s global network.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain records and databases of customer solutions, ensuring all required customer functionality is delivered and installed.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the successful completion of the assigned project phase within budgeted time and cost constraints.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interact with other teams as part of provisioning and operational processes, including Sales, NOC, Solution Engineers, Project Managers, etc.Other Responsibilities•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Personal development: update relevant knowledge and skills in line with trends and developments in the field.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the development of Zayo by participating in business planning and liaising with other teams.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Comply with departmental and corporate controls, procedures, and all internal control processes.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the highest ethical and business standards, conducting oneself with the greatest degree of professional integrity.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Undertake any other ad hoc duties as deemed appropriate by the manager or director.Key Skill and Experience Requirements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3+ years of experience as a network engineer, preferably within service provider networks.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operational experience with carrier-class routers and switches (experience with Juniper, Nokia, or Cisco required).•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with BGP.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good understanding of Internet Exchange Point ecosystems.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of Layer-2 and Layer-3 protocols (IPv4/v6, BGP, ISIS, VPLS, IPVPN, MPLS, QinQ, ELINE).•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper and/or Cisco/Nokia network certification is a big plus.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of RIPE and/or other Internet Routing Registry is a plus.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage a high-volume workload efficiently and effectively, maintaining precise attention to detail in a dynamic work environment.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational skills and attention to detail.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and oral communication skills.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in English, both written and spoken.Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

IP Engineer Specialist

Microsoft Exchange

Networking protocols

Routers

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Opportunity / Order Administration including creation, processing, project managing, troubleshooting and resolution on relevant order problems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Real-time support for sales and other internal groups.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project manage solutions process, including escalations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing data and guides to assist sales and order processing while staying up to date and being the subject matter expert on order entrance criteria / processing / non-standard requests.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain sense of urgency and response to inquiries within established service level agreements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure data integrity of orders and supporting processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify areas of process improvement to streamline order efficiency/data loading/bulk&nbsp;processing/automation/integration.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide an effortless experience to our internal and external customers.Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree or equivalent work experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1-3 years in telecom space preferred.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Efficient with computers, experience using CRM system; experience with Salesforce a strong plus, not required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with change order processing preferred.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attention to detail with strong organizational capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to prioritize with good time management skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both verbal and written.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective problem solving and interpersonal skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to multi-task and manage competing requests in a professional manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Desire to understand process, identify improvements, and implement change.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic understanding of telecommunications products.<div>. Language: English mandatory. Any additional language is a plus.</div>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Order Expert Specialist

Project Management

Administration

<div><div><div>Company Description<div><div><div><div>Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.</div></div></div></div></div></div></div>Our goal is to recover accounts in a timely, efficient, and ethical manner. We strive to provide flexible mechanisms to sell to a range of customers while ensuring that cash flow is maintained and exposure to risk is minimized. We are resolved to expect the highest standards of honesty from our Experts and strive to attract and retain productive employees by providing them a stable and fulfilling work environment. Our employees are a major asset in accomplishing our goals.Zayo are looking to recruit an Accounts Receivable Senior Coordinator to join their busy team in supporting and delivering effective cash collection to clients across Europe. The successful candidate will be responsible for their own set of customers (portfolio), ensuring efficient collection of monies owed and ensuring that debtor days are kept to a minimum.To proactively identify and address any queries in order to reduce debtor days, ensuring risks are escalated as appropriate. To work closely with all internal departments such as the Sales team, Customer Services Management, Service Experts and as well as external Customers in order to build strong relationships and improve cash collection.Zayo is looking for an enthusiastic and a self-driven individual with a can-do attitude. To perform other assigned functions of a routine nature under the direction of the Team Manager.Responsibilities (To be performed under minimal supervision)<ul><li>Ensure exceptional level of accuracy across all own accounts.</li><li>Customer query management of all own customers. Resolution to be dealt with promptly and professionally, as set out by your manager.</li><li>Touch base with all of your top 10 – 20 customers at the beginning of every month.</li><li>Supply all customers with any missing invoice or credit copies promptly</li><li>Reconcile all invoicing between customer accounts and customer portals and update all invoices on the portal google doc.</li><li>Assist with new process implementations.</li><li>Ensure all customer credits are processed on a timely basis by the billings team so that they don’t hold up payments.</li><li>Regular review on all customer credit limits</li><li>Working closely with the billings team for chasing PO’s to ensure all invoicing is processed accurately.</li><li>To ensure all collections targets are met on a monthly basis as set out by the manager.</li><li>To encourage customers to pay by BACS</li><li>To assist with audits by ensuring all necessary documents are provided to Auditors as and when required</li></ul>Qualifications<ul><li>Proven experience within an Accounts Receivable role</li><li>Previous experience in collection of high value balances and/or account receivables.</li><li>Ability to answer phone calls and address customer needs.</li><li>Highly detail-oriented, fast learner, ability to adapt and thrive in an ever-changing environment.</li><li>Experience of working with foreign currencies would be beneficial but not a must have.</li><li>Strong knowledge of Microsoft packages, excel, word etc.</li><li>Excellent skills at building successful customer relationships.</li><li>Excellent interpersonal skills.</li><li>Fluency in written &amp; oral English.</li><li>Accountability and ownership of workload.</li><li>Team Player</li><li>Effective planning and organising skills</li><li>Ability to multitask and work well under pressure.</li><li>Good communicator</li><li>Enthusiastic and self-driven!</li><li>Low to medium level of experience with Salesforce is a plus.</li><li>Foreign language fluency a plus; French.</li></ul>Rewards<ul><li>Competitive compensation including annual incentive plan</li><li>Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum</li><li>Hybrid working</li><li>Health and life Insurance</li><li>Meal vouchers</li><li>Employee assistance programs including mental health, wellbeing and medical support</li></ul>Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Discover the best companies in United Kingdom

Zayo Europe

London, United Kingdom

EU NOC, Senior Coordinator

Salary expectation matched

EU NOC, Senior Coordinator

Salary expectation matched

EU NOC, Senior Coordinator

Salary expectation matched

IP Engineer

Salary expectation matched

Vendor Product Pricing Analyst

Salary expectation matched

Product Pricing Analyst

Salary expectation matched

Account Manager (German speaking)

Salary expectation matched

Customer Success Coordinator (French & German speaker)

Salary expectation matched

IP Engineer Specialist

Salary expectation matched

Order Expert Specialist

Salary expectation matched

Accounts Receivable Senior Coordinator

Salary expectation matched