Romania

Bucharest

KONE

We are looking for experienced and talented professional who will be instrumental to improve profitability and performance of the Region - Bulgaria, Romania, Serbia, North Macedonia and Montenegro, and to further develop strong Finance team at the same time making sure that we strengthen our finance and collection capabilities.This role offers great opportunity to further develop the business skills and knowledge, project management and leadership skills in the local markets leader in the industry.The Regional Finance Manager will be responsible for finance agenda in the following countries: Bulgaria, Romania, Serbia, Montenegro and North Macedonia.RESPONSIBILITIES:<ul><li>Work closely with local management to strategically develop the company at the same time ensuring healthy financials driven by improved balance sheet metrics and proper cash flow development</li><li>Support and develop current Finance team</li><li>Be single point of contact for all finance related matters in the management team</li><li>Work closely with Business controller on ensuring proper profitability reporting, forecasting and cost controlling as well as performance management</li><li>Supervise all scope of finance control related process (e.g. ledger accounting, taxes, statutory and financial reporting, accounts receivable and payable) and support Finance Controlling team on adequate tax disclosures and mitigate current tax risks, completion of financial audits for periods in scope</li><li>Enable credit controlling team to execute and improve collection process and capabilities</li><li>Review processes that ensure proper disclosure of financial transactions and remediate or set-up proper processes</li><li>Control and improve the quality of work provided by external companies (outsourced or offshored processes)</li><li>Lead cooperation with matrix counterparties: regional and head office teams (Global Tax, Global Treasury, Corporate Controlling, etc)</li><li>Execute treasury and external financial counterparties (e.g. banks) related process</li><li>Lead or be a member of change projects (e.g. new systems, operating model changes, processes improvements)</li><li>Support local Procurement Team &nbsp;</li></ul>REQUIREMENTS:<ul><li>Excellent communication &amp; interpersonal skills</li><li>Can-do attitude mindset</li><li>Ability to operate in fast changing and matrix environment in which several processes needs to be redesigned</li><li>Minimum 6 years of experience as a finance or business controller and at least 10 years of experience in people management positions</li><li>Relevant education, CIMA / ACCA or other equivalent qualification is an asset</li><li>Projects related experience</li><li>Very good technical skills (e.g. proficiency in MS Excel, experience with SAP or equivalent systems, fluency in data warehouse related tools)</li><li>Good knowledge of Tax regulations and Accounting standards</li><li>Experience in process improvement methodologies (e.g. LEAN Six Sigma)</li><li>Very good knowledge of English</li><li>Strong sense of independency and responsibility</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

Full Time

Regular employment

Accounting, Finance & Statistics

Regional Finance Manager

English

Accounting

Interpersonal Skills

Leadership

Process Improvement

Project Management

Regulations

MS Excel

Data Warehouse

Business Communication

On-site

Join Our Team as an Elevator Tester at KONEAt KONE, we are redefining the way people move in and around buildings, powered by innovation, collaboration, and a passion for quality. As an Elevator Tester, you will play a crucial role in ensuring that our elevators meet the highest safety and performance standards.Here’s what you will do:<ul><li>Collaborate with site personnel to assess elevator readiness and communicate updates to relevant stakeholders.</li><li>Ensure the elevator is electrically safe and meets compliance with EN81, Lift Directive, and essential health and safety standards.</li><li>Commission elevators based on agreed specifications and rigorously test them against the relevant documents and standards.</li><li>Accurately measure, document, and report findings, identifying any abnormalities for corrective actions.</li><li>Conduct final inspections, signing off on critical documentation, and providing a snagging list for resolution.</li><li>Uphold safety and security in the elevator shaft, protecting all trades and the public during commissioning and testing activities.</li><li>Participate in quality and technical discussions to continuously enhance our processes and standards.</li></ul>What We are Looking For: We value team players who are meticulous, safety-conscious, and have a strong technical aptitude. Your ability to communicate effectively with the Installation Supervisor and maintain confidentiality is essential.Why KONE? At KONE, we prioritize a culture of trust, respect, and collaboration. Here is what you can expect:<ul><li>Innovative Environment: Work with cutting-edge technology and methodologies that shape the future of the industry.</li><li>Growth Opportunities: Advance your career through diverse experiences, learning, and development programs.</li><li>Work-Life Balance: Enjoy a healthy and balanced lifestyle with benefits that support your well-being.</li><li>Sustainability &amp; Ethics: Be part of a company committed to sustainable practices and ethical operations.</li></ul>At KONE, your contributions will be valued, recognized, and celebrated. Join us in our mission to create the best people flow experience for our customers.Ready to Elevate Your Career? Apply now and take the next step with KONE—where your skills and dedication meet a world of opportunity.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

Engineers and Technical Occupations

Elevator Tester

Attention to Detail

Technical Skills

Safety training

Responsibilities:&nbsp;<ul><li>Accountable for project scope, schedule and budget, delivering the project within the defined contractual requirements and KONE objectives</li><li>Ensure KONE business success and customer satisfaction</li><li>Ensure professional stakeholder management</li><li>Accountable for proactively managing customer communication throughout the project</li><li>Ensure integrated project planning and management with customers and KONE full chain teams</li><li>Managing project deliverables in line with project plan</li><li>Ensure continuous full chain project monitoring and control</li><li>Responsible for successful project start-up, project reviews, project reporting and facilitating project governance</li><li>Ensure that project status and progress is effectively communicated to KONE management and to customer</li><li>Responsible for operational and financial project risk identification, mitigation, contingency planning and potential recovery actions</li><li>Accountable for the project’s financial planning and forecasting, cash flow management and revenue management (capitalizing on change order opportunities)</li><li>Responsible for actively driving Sales-to-Operations handover quality, accountable for handovers to Customer and Maintenance as well as project closing activities</li><li>Maintain master action log and lessons learned document</li><li>Plans and ensures sufficient project resourcing and competences</li><li>Manages and leads the full chain project team</li><li>Creates and maintains safety and security awareness amongst employees and subcontractors in the project. Ensures following of KONE's and Customer’s safety and security policies.</li></ul>Professional Requirements:<ul><li>Certified PMI project manager or agreed equivalent is an asset</li><li>Fluency of English</li><li>3-5 years of Project Manager experience</li><li>General Project Management methodology and tool knowledge</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

Business, Management & Consulting

Project Manager

Managing Finances

Risk Management

colaboration with stakeholders

Bulgaria

Sofia

• Caring about safety on site by applying good safety practices highlighting proactive risk identification and STOP and GO principles • Manage on-site communication with the customer for day to day installation activities with a continuous coordination with the Field Supervisor. • Manages the equipment installation environment during installation activities. • Performs the reception, checking and storage of materials. Ensures the security of the delivered equipment by means of correct storage and site handling. • Carries out the installation according to pre-determined method instruction and schedule • Responsible for high quality and timely installation of the equipment following KONE installation methods throughout the installation process described mainly in AM instructions. • Is responsible for reporting installation progress to the Field supervisor. • Keeps the installation tooling safe and in good condition. • Promotes quality feedback forms and proactive contributes to the ongoing improvement of the product by feedback to the supply line. • Fast reaction to unexpected events by communication to Field Supervisor • Apply lean principles to avoid interruptions at work and consistently follow and promote huddles initiativesAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

Fitter/Finisher

Configuration Management

Materials Gathering

Quality Improvement

Lean

The Customer Service Team Leader is responsible for ensuring a customer-focused approach within the team, maintaining operational excellence, and achieving high customer satisfaction levels by focusing on team development and performance management.Key Responsibilities:Team Coordination and Operations<ul><li>Coordinate and supervise the team’s daily activities.</li><li>Support and enforce call center procedures, department policies, and company guidelines.</li><li>Manage team tasks and actively support activities when necessary to ensure timely goal achievement.</li><li>Facilitate information flow and create a collaborative work environment.</li><li>Monitor team performance and compliance with established KPIs and SLAs.</li><li>Analyze operational data and propose initiatives to improve customer experience.</li><li>Ensure actions are in line with company policies and global processes.</li><li>Implement new tools, processes, and systems, while overseeing their correct functioning.</li><li>Plan and monitor both short-term and long-term developmental activities.</li></ul>Customer Orientation<ul><li>Ensure the prompt and effective resolution of customer complaints and oversee the execution of corrective actions.</li><li>Promote behaviors that enhance the company’s image as a cohesive team working in the customer’s interest.</li></ul>What do we offer?<ul><li>Career progression opportunities in global organisation</li><li>Full-time role enabling you manage a function and make it your own</li><li>Mobile phone, notebook</li><li>Cafeteria</li><li>Additional health insurance</li><li>Comprehensive learning and development programs covering a wide range of professional skills</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work</li></ul>Team Development<ul><li>Set goals and conduct development plans (PDP/IDP) for team members.</li><li>Build the team's competencies and ensure members have the necessary tools and knowledge to work effectively.</li><li>Create a positive, motivating work environment that fosters employee retention and team morale.</li></ul>Required Skills and Experience:<ul><li>Experience in managing a team in a dynamic call center environment.</li><li>Proven ability to manage operations and achieve KPI and SLA targets.</li><li>Problem-solving skills, including handling customer complaints and managing operational challenges.</li><li>Excellent communication and relationship-building skills.</li><li>Ability to work collaboratively and create a positive work atmosphere.</li><li>Fluency in Greek, Romanian, and English (both spoken and written)</li><li>Proficiency in Word, Excel, and Outlook; experience with SAP, CRM, or Salesforce systems is a plus.</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

Client & Customer Service

Customer service Team Leader

Greek

Romanian

Collaboration

Microsoft Outlook

Microsoft Word

Operations Management

Problem Solving

Relationship Building

Salesforce

Team Management

 Excel

The Service Operations Excellence Manager plays a crucial role in enhancing and optimizing the operations of the frontline service functions within the company.Here's a breakdown of the responsibilities and key activities:1. Process and Continuous Improvement<ul><li>Lead field processes to ensure safety, customer satisfaction, quality, productivity, and sustainability.</li><li>Implement continuous improvement practices within regions, ensuring these processes are aligned with the company's goals and objectives.</li></ul>2. Implementation &amp; Utilization of Business Processes and Tools, Training and Coaching<ul><li>Oversee the implementation and utilization of KONE Way (KW) business processes and tools.</li><li>Ensure these processes and tools are integrated into daily operations, improving efficiency and service quality.</li><li>Provide training and coaching to Supervisors and Service Operations Managers on using service tools, processes, and KPIs.</li><li>Contribute to the development of field competencies, in collaboration with Learning &amp; Development teams.</li></ul>3. Collaboration and Future Development, Customer Service Excellence<ul><li>Collaborate with different teams to refine and improve global solutions and business processes.</li><li>Work closely with the Sales, Customer Service &amp; Assistance (CS&amp;A), and Technical Helpdesk teams to ensure the highest standards of customer service and satisfaction.</li><li>In essence, the Service Operations Excellence Manager is tasked with ensuring the efficient and effective implementation of service processes, tools, and practices to drive operational performance, improve safety and customer satisfaction, and ensure continuous improvement across the service operations.</li></ul>4. KPI Management, Analysis and Capacity Planning<ul><li>Analyze Key Performance Indicators (KPIs) and convert the data into actionable proposals.</li><li>Use this data to provide recommendations to improve daily operations and achieve productivity improvement targets.</li><li>Accountable for optimizing service routes, capacity planning, and service profile optimization to enhance frontline operations.</li></ul>Qualifications and Education Requirements:<ul><li>Bachelor's degree (e.g., in engineering, project management or in relevant field)</li><li>Familiarity with project management methodologies</li><li>Excellent communication and problem-solving skills</li><li>Proficient in English is must</li><li>Strong analytical and organizational skills</li><li>Knowledge of Lean Six Sigma (Black Belt or Green Belt is a plus)</li><li>Ability to lead and influence cross-functional teams</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

EEM Service Excellence Manager

Analytical Skills

Organizational

Six Sigma

Czech Republic

Prague

We are looking for an energetic and passionate finance professional that will further improve the quality and effectiveness of financial controlling, statutory and tax compliance agenda in the Eastern Europe &amp; Mediterranean Front Line of 16 countries.The core part of the role will be also to build a learning and continuous improvement culture with focus on processes optimization, knowledge retention and business continuity.Head of Financial Controlling, EEM will also work in close collaboration with finance GPOs, KONE Business Services and finance operations partner(s) and ensures that KONE Financial Controlling processes and improvement initiatives are implemented in EEM frontline in line with applicable policies and process blueprints.RESPONSIBILITIES:<ul><li>Leads Financial Controlling activities in the FL including strategic transformation and development of financial controlling teams across 16 countries.</li><li>Supervises month end closing process and ensures accuracy of the financial and cash flow information as well as continuous process improvements.</li><li>Works closely with respective Regional Finance Managers (6 regions) on improving controls and Financial controlling process quality.</li><li>Builds constant improvement and learning culture, with clear processes to sustain these.</li><li>Provides mentorship and development opportunities to financial controlling teams.</li><li>Ensures that Financial Controlling teams in the countries manage financial controlling, external audit, statutory and tax compliance process in an effective and efficient manner.</li><li>Monitors and evaluates accounting policies, systems and procedures and ensure they support the achievement of strategic objectives.</li><li>Monitors related KPIs and leads the actions to improve these.</li><li>Supports the internal audit program activities within the Units.</li><li>Constantly provides training and coaching to financial controlling teams to improve their knowledge and efficiency.</li><li>Leads assigned projects.</li></ul>REQUIREMENTS:<ul><li>Minimum 8 years of experience as a financial controller or from audit or from relevant Financial controlling domain in consulting and experience from people leadership positions</li><li>Experience from cross-country projects aimed at strategically improving quality of financial controlling.</li><li>Ability to operate in fast changing and matrix environment.</li><li>Relevant education, CPA or other equivalent qualification is an asset.</li><li>Very good technical skills (e.g. proficiency in MS Excel, experience with SAP or equivalent systems, fluency in data warehouse related tools).</li><li>Excellent knowledge of Tax regulations and local GAAP and IFRS .</li><li>Experience in process improvement methodologies (e.g. LEAN Six Sigma) is an asset.</li><li>Very good knowledge of English.</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a rel="noopener noreferrer" target="_blank" href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0">www.kone.com/careers</a>

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