Senior Global Key Account Manager
PayU
Hybrid
Regular employment
7 - 15 years of experience
Full Time
Glowno, Poland
Responsibilities
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
We are seeking a dynamic and results-driven Partnership Manager to join our team in the EMEA region. The ideal candidate will be responsible for taking full strategic ownership of Global Accounts and building long-term business relationships, expanding our business through additional share, countries or regions while avoiding churns with merchants such as Amazon, Huawei, Inditex and Bolt.
What you will be doing:
- Designing a strategic plan for merchants in your portfolio to ensure profitability and permanence over time.
- Achieving the assigned sales quota in a designated portfolio and meeting expectations for profitability.
- Managing internal projects with key stakeholders and collaborating closely with cross-functional teams, including Risk, Pricing, Legal & Compliance, Integration, Operations, Technology, and Product.
- Maintaining end-to-end ownership for assigned accounts.
- Ensuring account performance in terms of sales, profitability, quality, and service, while completing strategic customer account plans that align with company standards and prevent merchant churn.
- Maintaining high customer satisfaction ratings that meet company standards.
- Building and maintaining product knowledge by keeping abreast of product enhancements and the latest industry trends, and providing feedback to product and sales management.
- Working with cross-functional teams to ensure service quality and timely deliverables.
- Analyzing customer payment data frequently to provide clear and valuable market and consumer insights.
What we are looking for:
- 7+ years of relevant experience in Sales/Key Account Management B2B.
- Experience in e-payments, fintech or ecommerce sector.
- Experience in budget management, forecasting, pricing, account profitability reviews.
- A strategic mindset and the ability to identify business opportunities in highly competitive, mature markets by understanding customer context, uncovering customer key performance indicators, articulating customer objectives, and adding value to partnerships.
- Understanding customers’ value drivers with ability to reframe and change the view customers view their business.
- Proficiency in English, both written and verbal.
What we offer?
- Full-time employment under a contract of employment,
- Benefits: ability to develop one’s own package in MyBenefit system,
- Series of trainings,
- Work in an international environment where you work with foreign languages on an everyday basis,
- Friendly work atmosphere in a young cooperation-driven team.
Our working environment:
- A diverse working environment within a multicultural setting,
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions,
- A positive, get-things-done workplace,
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this),
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale,
- A democratic work environment where you can drive your outcomes.
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
Required skills
Accounts Payable
Forecasting
Key Account Development
Pricing
Sales
budget management
English
Job posted 71 days ago