Responsibilities
Job Description: DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com. At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions. Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices—while enhancing customer experience transformation. We are seeking an experienced LifeComm Senior SME with deep expertise in mainframe assembler and DXC IP product LifeComm, with a minimum of 10 years of hands-on experience. The ideal candidate will have 15+ years of experience in the field, with a strong background in life insurance and system enhancement projects. Key Responsibilities: Provide expert-level support for DXC IP product LifeComm, leveraging extensive experience to deliver impactful solutions. Apply deep knowledge of mainframe technologies, including Assembler, Cobol, JCL, VSAM, and CICS, to maintain and enhance systems. Work directly with clients on-site, managing relationships and ensuring project success in both support and enhancement capacities. Lead and guide teams in adopting Agile and Waterfall methodologies, ensuring optimal project execution. Independently manage and execute tasks across onshore-offshore operating models. Offer comprehensive problem-solving and customer support, particularly in the US Life Insurance domain. Ensure smooth collaboration with cross-functional teams to enhance business processes and improve client satisfaction. Required Skills and Experience: 10+ years of hands-on experience with DXC IP product LifeComm, with a deep understanding of its implementation and management. 15+ years of experience with mainframe technologies, including Assembler, Cobol, JCL, VSAM, CICS. Proven experience working on-site with clients and managing client expectations. Strong understanding of the US Life Insurance domain, including product implementation and lifecycle. Expertise in support and enhancement projects in the insurance industry, with a focus on system enhancements and performance improvements. Familiarity with Agile and Waterfall methodologies, and practical experience applying them to deliver results. Exceptional verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Strong independent working abilities and experience in onshore-offshore operating models. Excellent problem-solving, critical thinking, and customer handling skills. Other Qualifications: Advanced degree in a related field is a plus. Relevant certifications or specialized training are advantageous. Work Environment This role offers a remote work opportunity within the United States, with the flexibility to work from the customer’s location and relocate if required. The candidate should be willing to overlap with the India time-zone for critical business activities and work additional hours (including weekends) to support key go-live activities. DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
