AML & RG Officer (late shift)
Sofia Stars
On-site
Regular employment
0 - 1 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
We are seeking a dynamic and dedicated individual to join our team as an AML & Responsible Gaming Officer. In this pivotal role, you will play a key part in ensuring compliance with anti-money laundering (AML) regulations and promoting responsible gaming practices.
Main responsibilities:
✔️ Perform thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), including background checks to verify client identities and source of wealth and assess associated risks.
✔️ Conducting comprehensive background checks to authenticate player identities and evaluate potential risks they may present.
✔️ Conduct internal investigations in response to detected suspicious activities.
✔️ Identify and report any suspicious activities by monitoring triggers, analyzing customer transactions, and scrutinizing activity patterns.
✔️ Escalate cases of suspicious players to senior management and Money Laundering Reporting Officer (MLRO)
✔️ Utilize advanced technology systems and software tools for efficient KYC processes.
✔️ Identifying indicators of irresponsible gambling behavior.
✔️ Engaging directly with players to ensure their gaming practices are sustainable, affordable, and within their comfort zone, contributing to a safer gaming environment.
✔️ Ongoing monitoring of at-risk players, including regular assessments (daily, weekly, monthly) based on their behavior.
✔️ Evaluating the effectiveness of previous interactions with players through behavior checks.
Requirements:
✔️ Knowledge of English (B2+);
✔️ Investigative skills;
✔️ Analytical skills;
✔️ Documentation management skills;
✔️ Attention to details;
✔️ Critical thinking;
✔️ Availability to work on late shift: from 5pm-2am.
Nice to have skills:
✔️ Knowledge of AML and RG processes and regulations (Malta, Sweden, Denmark, Estonia, Romania, Greece, Canada, Italy);
✔️ Risk assessment;
✔️ Other languages (SE, IT, GR, RO, etc.);
✔️ Time management skills;
✔️ Communication skills;
✔️ Technology Proficiency (Onfido, Seon, LexisNexis, PIQ, FaktaKontroll, Kreditz, Confluence, JIRA);
✔️ Teamwork.
What we offer:
✔️ Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sports card (Multi-sport) - partly covered & team-building events and activities;
✔️ Wedding and newborn gifts;
✔️ Time for proper rest and up to 25 working days of Annual Vacation, maternity leave support;
✔️ Breakfast, food vouchers, fruits, and snacks available in the office.
Ready to shine? Let’s make it real.