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AML & RG Officer (Day shift)

Logo of Sofia Stars

Sofia Stars

On-site

On-site

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

We are seeking a dynamic and dedicated individual to join our team as an AML & Responsible Gaming Officer. In this pivotal role, you will play a key part in ensuring compliance with anti-money laundering (AML) regulations and promoting responsible gaming practices.

 

Main responsibilities:

✔️ Perform thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), including background checks to verify client identities and source of wealth and assess associated risks.

✔️ Conducting comprehensive background checks to authenticate player identities and evaluate potential risks they may present.

✔️ Conduct internal investigations in response to detected suspicious activities.

✔️ Identify and report any suspicious activities by monitoring triggers, analyzing customer transactions, and scrutinizing activity patterns.

✔️ Escalate cases of suspicious players to senior management and Money Laundering Reporting Officer (MLRO)

✔️ Utilize advanced technology systems and software tools for efficient KYC processes.

✔️ Identifying indicators of irresponsible gambling behavior.

✔️ Engaging directly with players to ensure their gaming practices are sustainable, affordable, and within their comfort zone, contributing to a safer gaming environment.

✔️ Ongoing monitoring of at-risk players, including regular assessments (daily, weekly, monthly) based on their behavior.

✔️ Evaluating the effectiveness of previous interactions with players through behavior checks.

 

Requirements:

✔️ Knowledge of English (B2+);

✔️ Investigative skills;

✔️ Analytical skills;

✔️ Documentation management skills;

✔️ Attention to details;

✔️ Critical thinking.

 

Nice to have skills:

✔️ Knowledge of AML and RG processes and regulations (Malta, Sweden, Denmark, Estonia, Romania, Greece, Canada, Italy);

✔️ Risk assessment;

✔️ Other languages (SE, IT, GR, RO, etc.);

✔️ Time management skills;

✔️ Communication skills;

✔️ Technology Proficiency (Onfido, Seon, LexisNexis, PIQ, FaktaKontroll, Kreditz, Confluence, JIRA);

✔️ Teamwork.

 

What we offer:

✔️ Official employment & Full medical insurance;

✔️ Competitive salary and attractive bonus scheme;

✔️ Working in a dynamic International company;

✔️ Birthday celebration present;

✔️ Ability for career and professional growth within the company;

✔️ Wedding and newborn gifts;

✔️ Time for proper rest and up to 25 working days of Annual Vacation, maternity leave support;

✔️ Breakfast, food vouchers, fruits, and snacks available in the office.

Ready to shine? Let’s make it real.

Required skills

Analytical Skills
Attention to Detail
Critical Thinking
Due Diligence
Internal Audit
KYC
Monitoring
Risk Assessment
AML
Gaming
Experience in creating documentation
Bulgarian
English
Job posted 2 days ago

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