Senior Customer Service Representative with Spanish (iGaming)
3400 - 3600 BGN
(net)
HRS Bulgaria EOOD
On-site
Regular employment
2 - 4 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Resolving escalated customer cases and monitoring the inquiries resolution;
- Ensuring quality execution of assigned tasks – providing and receiving feedback;
- Active participation in the onboarding and training of new agents.
Required skills
Analytical Skills
Organizational Skills
Fluent Spanish
Strong English skills
iGaming
English
Spanish
Benefits
Additional dental care
Additional medical insurance
Central location
Company training
Free lunch
Fruit and snacks in the office
Office drinks
Performance-based bonuses
Referral bonuses
Relax zone
Relocation options
Team buildings
Job posted 3 days ago