Online Support Agent – Gaming Industry (German and English) HYBRID/REMOTE OPTION
2700 - 3500 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Required skills
Microsoft Office
german
english
Customer Support
Customer-oriented
non-voice
iGaming
German
English
Benefits
Additional salary (13th salary)
Additional medical insurance
Annual bonuses
Company training
Compensation for overtime
Food vouchers
Office drinks
Sports card
Team buildings
Job posted 5 days ago