Live Chat Support Agent (German Market)
3400 - 3800 BGN
(net)
HRS Bulgaria EOOD
On-site
Regular employment
0 - 1 years of experience
Full Time / Part Time
Sofia, Bulgaria
Responsibilities
Main responsibilities:
- Communicating with customers mainly through email and live chat as well as per phone (30% calls);
- Advising and informing customers regarding client's products and services;
- Assisting customers with inquiries and issues they may face;
- Finding solutions to customer's problems.
Required skills
Adaptable
Analytical Skills
Bilingual
Communication Skills
Customer Relationship Management
Customer Satisfaction
Customer Service
Customer Communication
Customer Support
Customer-oriented
Customer Experience
iGaming
German
English
Benefits
Additional days paid annual leave
Additional medical insurance
Annual bonuses
Certification expenses
Company training
Discounts from various retail chains
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
Job posted 7 days ago