German-Speaking Helpdesk Support Representative

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our client is a dynamic and customer-focused company, provides exceptional services to customers and businesses worldwide. As part of their growing team, we are looking for motivated and detail-oriented individuals to join their team and assist German-speaking customers.

Are you a problem solver with a passion for customer service? Do you speak German fluently and thrive in a fast-paced environment?

You may be the best fit for

The German-Speaking Helpdesk Support Representative

What Would Be Your Key Responsibilities:

• Provide high-quality technical and customer support in German via phone, email, and chat;
• Troubleshoot and resolve customer issues promptly and effectively;
• Guide customers through technical problems, providing clear, step-by-step solutions.

Why You Should Apply:

• Competitive salary and incentives;
• Work      with flexible or standard hours – achieve a perfect work-life balance;
• Opportunities for career growth in a fast-expanding company;
• Be part of an inclusive and supportive team;
• Work in an environment that values your skills and offers continual development.

What We’re Looking For:

• Fluency in German (written and spoken) is a must and some English (B1)
• Experience in customer support or helpdesk roles is a plus but not required.
• Problem-solving skills with a friendly, empathetic approach.

If you’re ready to make a difference and contribute to providing top-notch service to the customers, we want to hear from you! To apply, send your resume.

Only shortlisted candidates will be contacted for an interview.