Gaming Customer Assistance Advisor (German or Romanian with English )
2500 - 2900 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 8 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Required skills
Customer Satisfaction
Customer Service
german
english
Customer-oriented
Fluent Romanian
German
English
Romanian
Benefits
Additional dental care
Additional medical insurance
Annual bonuses
Central location
Company training
Food vouchers
Fruit and snacks in the office
Performance-based bonuses
Sports card
Taxi vouchers
Transport expenses covered
Job posted 6 days ago