Customer Support with English (Non-voice)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Customer Support Specialist with English is:

• Performing written communication with corporate customers and business partners

• Investigating and improving customer claims

• Liaising with carries and interacting with other departments to resolve customer situations

• Negotiating returns of defective goods with vendors

• Working in an international and dynamic environment (Mon-Fri 10am-7pm)

What we are looking for:

• Very good English (B2)

• University degree

• Work experience in the field of support/customer service or data entry (considered as an advantage)

• Communication and problem solving skills

• Knowledge of MS Office 

What we offer: 

• Competitive salary & Bonus system

• Additional health and life insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Language courses

• Free access to LinkedIn Learning Platform

• Many trainings and academies, including opportunity for ACCA certification

• Great career growth and development opportunities

• Hybrid type of work

• Modern office space with free coffee and hot beverages 

• Company discounts

• Recognition awards

Join our big family - apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria