nPloy Logo

Customer Support with English (Non-voice)

Logo of Ingram Micro

Ingram Micro

Hybrid

Hybrid

Regular employment

0 - 1 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Customer Support Specialist with English is:

  • Performing written communication with corporate customers and business partners

  • Investigating and improving customer claims

  • Liaising with carries and interacting with other departments to resolve customer situations

  • Negotiating returns of defective goods with vendors

  • Working in an international and dynamic environment (Mon-Fri 10am-7pm)

What we are looking for:

  • Very good English (B2)

  • University degree

  • Work experience in the field of support/customer service or data entry (considered as an advantage)

  • Communication and problem solving skills

  • Knowledge of MS Office 

What we offer: 

  • Competitive salary & Bonus system

  • Additional health and life insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Language courses

  • Free access to LinkedIn Learning Platform

  • Many trainings and academies, including opportunity for ACCA certification

  • Great career growth and development opportunities

  • Hybrid type of work

  • Modern office space with free coffee and hot beverages 

  • Company discounts

  • Recognition awards

Join our big family - apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

Required skills

Problem Solving
MS Office Tools
Business Communication
English
Job posted 24 days ago

or

to apply.