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Customer Support Team Lead (Finnish Speaker)

Logo of Sofia Stars

Sofia Stars

On-site

On-site

Regular employment

5 - 10 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

At Sofia Stars we're on an exciting journey of growth and expansion into new markets. As we continue to thrive, we're seeking a passionate and experienced Customer Support Team Lead (Finnish Speaker) to spearhead our efforts in delivering exceptional service to our valued customers. If you're ready to take on a leadership role in a dynamic and collaborative environment, this opportunity is for you!

 

Required skills

Data Analysis
Leadership
Multitasking
Public Speaking
Quality Assurance
Support
Training
Troubleshooting
Zendesk
Live Chat
Customer Support
Ticketing software
Shared Service Center experience
Business Communication
email design
Excel
Bulgarian
English
Finnish
Job posted 15 days ago

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