B2B Non-Voice Support with English
HRS Bulgaria EOOD
On-site
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main responsibilities:
- Provide support to new and existing customers;
- Identify customer's needs and resolve product or service problems;
- Troubleshoot and report technical issues related to our platform, escalating complex problems to the appropriate department when necessary;
- Maintain company`s database.
Required skills
Business-to-Business (B2B)
Client Focus
Client Servicing
B2C (business-to-client)
Technical Skills
Adaptability
English
Benefits
Additional salary (13th salary)
Additional dental care
Additional medical insurance
Annual bonuses
Bonus for childbirth and marriage
Discounts from various retail chains
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Performance-based bonuses
Sports card
Team buildings
Transport expenses covered
Job posted today