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B2B Non-Voice Support with English

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

On-site

On-site

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Main responsibilities:

  • Provide support to new and existing customers;
  • Identify customer's needs and resolve product or service problems;
  • Troubleshoot and report technical issues related to our platform, escalating complex problems to the appropriate department when necessary;
  • Maintain company`s database.

Required skills

Business-to-Business (B2B)
Client Focus
Client Servicing
B2C (business-to-client)
Technical Skills
Adaptability
English

Benefits

Additional salary (13th salary)
Additional dental care
Additional medical insurance
Annual bonuses
Bonus for childbirth and marriage
Discounts from various retail chains
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Performance-based bonuses
Sports card
Team buildings
Transport expenses covered
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