Customer Service Representative

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries daily.   

Work Shift - Monday - Friday - 1.30pm - 10pm BG

Responsibilities

• The successful candidate will contribute to the development and expansion of the service ensuring excellent customer service and efficient administration.
• Ensuring that all potential and current clients are dealt with in a professional manner and that all client needs are satisfied to the best of our business ability.

The position is a mixture of speaking with customers, database entry, and issue resolution.