Rewards Strategy Economist - Casino

Betty
On-site
Regular employment
5 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
About us:
Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
We are looking for an experienced Rewards Strategy Economist - Casino to join our team and optimize the bonus allocation strategy for our online casino. This is a strategic role that requires both strong general business acumen and deep quantitative skills. You will play a critical role in balancing customer engagement, profitability, and risk by developing data-driven bonus structures and customer segmentation strategies. Your insights will help maximize player lifetime value and optimal bonus spending.
Our Values:
- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
Key Responsibilities:
Bonus Allocation & Optimization
- Develop and refine economic models to allocate bonuses efficiently across different player segments.
- Analyze customer behavior and game performance to optimize bonus structures for engagement and retention.
- Monitor bonus ROI, cannibalization rates, and potential abuse to ensure sustainable promotional strategies.
- Assess the impact of different bonus types (e.g., free spins, cashback, deposit matches) on various player cohorts.
- Define the loyalty shop pricing strategy.
- Work closely with CRM, Data, and Product teams to tailor incentives that drive profitable player actions.
Reporting & Performance Evaluation
- Build and maintain dashboards to track bonus performance and overall promotional effectiveness.
- Conduct A/B tests to evaluate new bonus structures and measure their impact on KPIs such as GGR, NGR, and ARPU.
- Provide actionable insights and recommendations to senior management based on data analysis.
Risk Management
- Identify and mitigate bonus abuse and fraudulent activities through anomaly detection and behavioral analysis.
- Ensure all bonus-related activities comply with regulatory guidelines and responsible gaming policies.
Requirements:
- Degree in Economics, Statistics, Mathematics, Business or a related field.
- 5+ years of experience in an analytical role within online gaming, finance, or a related industry.
- Strong proficiency in SQL, Python, R, or other data analysis tools.
- Experience with A/B testing and customer segmentation.
- Deep understanding of casino games, player behavior, and bonus mechanics would be considered a major plus.
- Ability to translate complex data into actionable business insights.
- Strong communication skills to collaborate across departments (CRM, Product, Compliance, etc.).
Preferred Qualifications
- Experience with BI tools (Tableau, Looker, Power BI, etc.).
- Background in behavioral economics or pricing strategy within online gambling.
What we offer:
- Competitive salary
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- New modern office space