Casino Manager

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

Medier is a forward-thinking company in the digital entertainment and gaming industry. We are dedicated to delivering top-tier casino experiences to our players. As we continue to grow, we seek a highly motivated and strategic Casino Manager to lead operations, drive player engagement, and ensure operational excellence.

Key Responsibilities:

• Develop and implement strategies to maximize revenue, profitability, and customer satisfaction while maintaining regulatory compliance.
• Partner with marketing, finance, and other departments to create promotional activities and events that drive customer engagement and revenue growth.
• Stay updated on industry trends, new gaming technologies, and regulatory changes to maintain a competitive edge.
• Monitor performance metrics, analyze results, and suggest improvements to achieve key business objectives.
• Plan, evaluate, and enhance business processes to improve efficiency and quality across operations.
• Lead, develop, and motivate team members to maintain productivity, engagement, and operational success.
• Establish and maintain strong relationships with customers and partners, identifying opportunities for collaboration and business growth.
• Oversee product and service quality control, ensuring the best possible player experience.
• Manage the execution of briefs and projects in collaboration with internal and external stakeholders.
• Prepare reports for management to track strategic accomplishments and support informed decision-making.

Job Requirements:

• Ability to manage and lead a team of professionals, motivating and developing talent.
• Previous experience in Igaming is a must
• An analytical mindset with a problem-solving attitude and creativity to propose competitive product strategies.
• Strong written and verbal communication in English (Advanced level).
• Capable of working in a fast-paced environment and managing multiple tasks efficiently.
• Familiarity with Microsoft Office Suite, especially Excel.
• Understanding of business processes, supervision, sales, and financial management.
• Exceptional attention to detail and a goal-oriented mindset, with outstanding networking and negotiation skills.
• At least 5 years of experience in a similar role, with a proven track record of leading successful casino operations.

Why Join Us:

• Work in a fast-paced, dynamic environment with a passionate and collaborative team.
• Opportunities for growth and professional development.
• Competitive salary and performance-based incentives.

If you're a strategic thinker with a passion for casino operations and a desire to make a meaningful impact, we'd love to hear from you!

To Apply: Please submit your application.

Ready to shine? Let’s make it real.