Facilities Operations Analyst

Facilities Operations Analyst

Reporting to the Senior Manager, Facilities Operations, the Facilities Operations Analyst will be an in-office liaison working with global team members. They will internalize our documented processes and policies and identify areas for improvement to create consistency throughout our offices. This position requires excellence in data entry, vendor relations, and the ability to identify and implement areas for improvement on existing processes and policies.

The Company - PROS:

PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

A Day in the Life of the Facilities Operations Analyst - About the role

• Maintain and update technical documents detailing departmental processes and policies.

• Vendor Relations - Work with existing Facilities vendors on requisition creation, invoice submission and payment tracking.
• Onboard new vendors as needed. Provide requisite Procurement and Legal documentation for contract execution. Understand GDPR requirements and update departmental data map as new vendors are onboarded.

• Assist with analyzing global budget including fund allocation, forecasting, monitoring spending, financial reporting while collaborating with internal stakeholders to ensure we are following set budget.
• Assist with collecting, analyzing, and interpreting data related to provide actionable insights based on data analysis. Including financial, utilization, and trends in various categories.
• Assist with departmental graphic design needs for presentations and internal pages. Provide ongoing updates and maintenance for department sites in Microsoft Share Point and Microsoft Modern Pages.
• Administrative Support - Provide administrative support services in all PROS locations and assist with special projects as needed or requested.

Required Qualifications - About you

We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:

• Attention to detail and excellent communication skills
• Highly organized
• Ability to multitask
• Excellent customer service for internal and external stakeholders
• Administrative support experience
• Able to meet deadlines and ability to work without direct oversight
• Moderate skills in Microsoft Office Suite
• Finance knowledge, with familiarity in General Ledger accounting, forecasting, budgeting, and Accounts Payable/Receivable
• Security/Badging – Working knowledge in badging systems, physical security requirements, and related processes and policies
• Basic graphic design needs using Canva, Microsoft Share Point, Share Point Modern Pages, and Power Point

Strongly Desired Skills & Qualifications

• Moderate to strong skills in Microsoft Office Suite including Excel, Outlook, Word, Power Point, SharePoint, and Share Point Modern Pages
• Workday
• Software/Technology industry experience
• Enterprise level organization experience

Skills & Personal Characteristics:

• Ownership
• Care
• Innovation

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.