Collection Specialist

We are looking for a Collection Specialist with strong analytical skills and a customer-focused mindset to be based in our Bucharest office. In this role, the successful candidate will be the expert in the Credit Control and Collection process, in charge of invoicing efficiency and reporting, and dispute resolution process with internal teams and customers within the Service Business.

You will proactively partner with the business for timely actions to ensure the agreed receivables results are accomplished. Maximize receivable cash flow through optimization, development, follow up & coordination with the collections team.

We are looking for somebody with a proven track record of being a go-getter and understands how to partner and collaborate with the business. We need someone who has the ability to influence, with an analytical mindset, is result-driven.

This is a unique opportunity to join a team of professionals who thrive to drive business strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

 Main job responsibilities:

• Assess credit worthiness of potential customers using credit rating reporting and past payment history for existing/recent customers
• Develop, support, and maintain the collection strategy and the dispute management routing
• Conducting the collection calls towards customers in a structured way
• Daily follow up on overdue debts enabling DSO improvement
• Management of blocked orders: release, reporting and communication

Professional Requirements:

• 3-5 years of relevant experience
• University degree in a relevant field (preferred, not a prerequisite)
• Self-motivated and result driven personality, with strong project management skills
• Strong English Communication skills – the Credit Controller will often have to interact with various stakeholders, so the ability to communicate complex data, and to write and speak clearly, is important
• High level of analytical skills and attention to procedures and guidelines
• Proficient user of MS Office tools
• SAP knowledge and experience is an advantage

What do we offer?

• Career progression opportunities in global organisation
• Full-time role enabling you manage a function and make it your own
• Mobile phone, notebook
• Cafeteria
• Comprehensive learning and development programs covering a wide range of professional skills
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers