Accounts Receivable Subject Matter Expert

Position Summary

Who are we?
Right across the Pipera metro station, the Samsung Shared Services Centre Europe, established in 2016 in Bucharest (Romania) covers Financial, Customer Service and HR processes for Samsung subsidiaries across Europe.

Role and Responsibilities

·         Drive process standardization across Accounts Receivable processes, act as change agent in the subsidiaries under supervision of Finance Transformation Manager.

·         Ensure process changes are being implemented consistently across subsidiaries, InHouse and BPO; Map new processes, SOPs and Process Maps in agreement with Transformation Manager.

·         Identify areas where additional scope can be transferred and support transition of activities, working together with BPO team.

·         Support system rollouts: advise on process related aspects/needs when IT projects are implemented in the respective process areas.

·         Provide user accesses approving authorizations based on requests received from InHouse/BPO.

·         Provide support in solving various system issues, escalating to HQ SAP/Portal teams where necessary.

·         Validate and analyze metrics for AR processes, understand reasons for SLA misses and review and advise on improvement action plan prepared by BPO for own area of responsibility.

·         Prioritize initiatives designed to improve metrics, review progress and sign-off closure.

·         Lead and / or Supervise  Improvement projects in own area of responsibility and ensure appropriate internal communication in terms of goals and milestones with Team Leads, SUBs (local/InHouse) and/or BPO.

·         Report periodically  on the status of initiatives driven to Head of Operations/TLs/Finance Transformation Manager.

·         Review feedback/escalations from Subs with respect to process performance and initiate actions to address concerns together with BPO.

·         Get involved in resolving major process challenges, especially where the process has to go for an overhaul, or if there are big knowledge gaps identified.

·         Work together with Management team to set-up robust control environment.

Skills and Qualifications

Your profile:

• Bachelor Degree in Business Administration/Management/Finance/Accounting/related field.
• Relevant experience in Finance – min 5 years preferably (out of which min 1.5-2 years in an AR role).
• Advanced knowledge of Microsoft Excel.
• Good knowledge of SAP systems and AR processes.
• Highly motivated, reliable, self-reliant, good problem solver, solution orientation.
• High attention to details, used to work in ambiguous environments with volatile information.
• Good persuasion/negotiation skills, excellent time management skills.
• Resilient, able to work under pressure.
• Good presentation skills, able to adapt to different audiences.
• Project management experience is an advantage.
• Lean/Six Sigma or other quality management experience would be an advantage.

Desirable Skills:

• Microsoft Azure 
• Microservices 
• Kafka or other messaging tools (not essential)
• Docker/Kubernetes (not essential)
• Jira

Why is Samsung SSC Europe the place to be?

Samsung is a global leader in technology, opening new possibilities for people everywhere. In our center, you will be part of a dynamic team, in an international work environment.

Being one of the best in the industry comes with hard work, but we also make it rewarding through:

Compensation & Benefits

• Attractive salary & annual performance bonuses (on average 2 additional salaries);

• Meal tickets (40 Ron/ ticket), plus Easter & Christmas vouchers (300 Ron each);

• Recognition awards for outstanding results and/or long-term employment;

• Employee discount to Samsung products;

Health & Wellbeing

• Gym subscription, private medical care, daily fresh fruits and snacks in the office;

• Cultural card on your birthday for books, theatre, cinema, opera and similar;

• Quarterly team activities (e.g.: team dinners, team buildings, office events such as Halloween celebration, Christmas party etc.);

Learning & Development

• Unlimited access to Samsung’s learning platform

• Access to in-class trainings and various events/ conferences;

• Subscription to Bookster library;

Family & Living

• 25 days of vacation per year;

• Referral bonuses for new hires recommended by you.

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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