Retention Coordinator with Romanian
HRS Bulgaria EOOD
On-site
Regular employment
0 - 1 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Engage with Romanian-speaking customers to ensure a top-notch experience
- Develop and apply strategies to boost customer retention and loyalty
- Analyze customers' betting patterns to identify potential areas for improvement
- Collaborate with other departments to enhance engagement
- Offering technical solutions
Required skills
Analytical Skills
Attention to Detail
Communication Skills
Presentation Skills
Fluent Romanian
Strong English skills
English
Romanian
Benefits
Additional dental care
Additional medical insurance
Bonus for childbirth and marriage
Certification expenses
Company training
Discounts from various retail chains
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Office drinks
Performance-based bonuses
Referral bonuses
Relax zone
Relocation options
Sports card
Team buildings
Transport expenses covered
Job posted 4 days ago