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Croatian Speaking Sales Agent

Logo of Sofia Stars

Sofia Stars

On-site

On-site

Regular employment

0 - 1 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a Croatian Speaking Sales Agent, you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation.

What We’re Looking For:

  • A vibrant enthusiasm for customer service and engaging directly with players.
  • Confidence in starting conversations and promoting our products, sites, and promotions.
  • A strong desire to achieve and exceed targets daily.
  • Native Croatian speaker with fluent English.
  • Experience or understanding of the Casino and/or Sports Betting industry is a plus.
  • Goal-oriented and motivated to reach new heights.

Your Responsibilities:

  • Make daily outbound calls and follow-ups to players.
  • Support new and existing players, ensuring their experience is seamless and enjoyable.
  • Actively promote our site, products, campaigns, and entertainment options.
  • Collaborate with your team leader to meet and exceed targets.
  • Work closely with internal departments, including Payments, Risk, VIP, and Customer Support.

Benefits: 

  • Working in a dynamic European company.
  • 24 workdays of paid vacation.
  • 6 days of sick leave.
  • Friendly team.
  • Lots of opportunities for education and development within the company.
  • Official employment and full medical insurance.
  • Competitive salary and attractive bonus scheme.
  • Birthday, wedding and newborn gifts. 
  • Fruits and snacks available in the office.
  • International corporate parties, great team-buildings, events and activities.

Ready to shine? Let’s make it real.

Required skills

Customer Service
KYC
Marketing
Risk Management
Sales
Customer Support
English
Croatian
Job posted 1 day ago

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