Arabic Speaking Sales Agent

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As an Arabic Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation. 

Requirements:

• An energetic passion for customer service and speaking directly with customers.
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
• A drive to reach targets and overachieve on a daily basis.
• Native Arabic and Fluent English.
• An understanding of the Casino and/or sports betting industry.
• Target oriented and driven by achieving goals.

‍Duties and Responsibilities:

• Making daily outbound calls and follow ups.
• Assisting new players and current players to ensure they have no blockers to enjoying our products.
• Promoting our site, products, campaigns and overall entertainment offering.
• Working with your team leader to ensure all targets are understood.
• Work with other departments such as Payments, Risk, VIP and Customer Support.

We offer excellent benefits:

• Monthly food vouchers (200 BGN);
• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
• Starting from 20 paid leave days;
• 6 additional days of sick leaves without document required;
• Birthday gift cards;
• Sports card (Multisport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;
• Sunny, spacious office.

Ready to shine? Let’s make it real.