Communications Agent

About Us:

At Chats Cloud Cover, we provide exceptional administrative and communication solutions tailored to meet the needs of modern businesses. Based in Chicago, IL, we pride ourselves on delivering professional front-office services that elevate the client experience. Our team is dedicated, detail-oriented, and committed to creating a seamless and welcoming environment for every customer, guest, and partner that walks through our doors.

Job Description

We are currently seeking a detail-oriented and proactive Communications Agent to join our growing team. The Communications Agent will be responsible for managing internal and external communications to ensure clarity, consistency, and professionalism in every message. This role requires strong written and verbal communication skills, the ability to manage multiple projects, and a commitment to delivering high-quality service.

Responsibilities

• Draft, review, and distribute internal and external communications materials

• Assist in preparing reports, presentations, and correspondence

• Coordinate communication between departments and clients

• Maintain communication documentation and ensure accurate record-keeping

• Support communication efforts during company events, meetings, and campaigns

• Monitor and respond to inquiries from clients and partners

• Ensure messaging aligns with brand standards and company values

Qualifications

• Bachelor’s degree in Communications, Public Relations, Business, or related field

• 1–3 years of experience in a communications or administrative role

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple tasks and deadlines effectively

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic CRM tools

• A proactive and team-oriented mindset

Benefits

• Competitive salary: $52,000 – $62,000 annually

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Professional development and training opportunities

• Supportive and collaborative work environment

• Opportunities for career growth within the company