Director of Produce Operations

Arrive Logistics
Hybrid
Regular employment
7 - 15 years of experience
Full Time
Austin, United States
Responsibilities
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
We are seeking a highly skilled and dynamic Director of Produce to lead our produce logistics division at Arrive Logistics, fastest-growing freight brokerage in North America. The Director of Produce will be responsible for overseeing the transportation and management of fresh produce shipments, ensuring timely, efficient, and cost-effective delivery to our clients. This role requires strong leadership, a deep understanding of the perishable goods industry, and the ability to foster relationships with shippers, carriers, and suppliers.
As the Director of Produce, you will manage a team of logistics professionals, develop strategic partnerships with key stakeholders, and ensure the highest standards in service delivery while optimizing operations for profitability.
What You’ll Do
Leadership and Team Management:
- Lead, mentor, and manage a team of produce logistics professionals.
- Provide guidance, training, and performance evaluations to ensure optimal team performance.
- Foster a collaborative environment focused on meeting departmental and organizational goals.
Produce Supply Chain Management:
- Oversee the full lifecycle of produce shipments, including procurement, transportation, and delivery.
- Ensure all produce shipments are handled with the utmost care, prioritizing freshness and quality.
- Coordinate and collaborate with suppliers, farmers, and other stakeholders to manage inventory levels and streamline processes.
Operational Efficiency:
- Develop and implement strategies for improving the efficiency of produce transportation, reducing costs, and optimizing resources.
- Monitor and track key performance indicators (KPIs) related to the produce supply chain, and make data-driven decisions to improve performance.
- Manage freight contracts, ensuring compliance with industry standards and regulations.
Client and Carrier Relationships:
- Build and maintain strong relationships with produce clients, understanding their specific needs and delivering customized logistics solutions.
- Collaborate with freight carriers to ensure timely, safe, and efficient delivery of perishable goods.
- Troubleshoot and resolve any issues that arise with shipments or customer concerns.
Regulatory Compliance:
- Ensure all produce shipments comply with safety regulations, including temperature control and sanitation standards.
- Stay updated on industry regulations, certifications, and best practices relevant to the transport of perishable goods.
Financial Management:
- Manage budgeting and financial forecasting for the produce logistics division.
- Work to optimize cost savings, profitability, and efficiency without compromising service quality.
- Negotiate rates and contracts with carriers to ensure competitive pricing for both the company and clients.
Innovation and Strategy Development:
- Stay ahead of market trends and new technologies related to the transportation of produce.
- Introduce innovative solutions to improve service levels and operational processes.
Qualifications
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (or equivalent work experience).
- Minimum of 7 years of experience in logistics or supply chain management, with at least 3 years in a leadership role within the produce or perishable goods sector.
- Deep knowledge of the produce industry, including handling, transportation, and regulatory compliance.
- Strong understanding of freight brokerage operations and the unique challenges of transporting perishable goods.
- Proven experience with budget management, financial analysis, and cost optimization strategies.
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients, carriers, and internal teams.
- Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
- Proficiency in logistics software, transportation management systems (TMS), and Microsoft Office Suite.
- Knowledge of USDA, FDA, and other relevant regulatory bodies and standards for the transport of perishable goods.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.
Required skills
Client Relationship Management
Communication Skills
Compliance
Contract Management
Creating Innovation
Customer Relationship Management
Decision Making
Financial Analysis
Forecasting
Interpersonal Skills
Leadership
Logistics
Logistics Management
Microsoft Office
Negotiation
Operations
Problem Solving
Strategic Planning
Supply Chain Management
Team Management
KPI Metrics
optimization
Technical certification
colaboration with stakeholders
budget management
and revenue to identify trends
Operational Efficiency
English
Job posted 1 day ago