GTM Enablement Lead - Tokyo

About the team

At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To make this real, our team helps organizations worldwide unlock AI’s potential while upholding OpenAI’s values of safety, responsibility, and transparency.On Readiness we aim to equip our team with the skills, knowledge, and capabilities required to deploy advanced A(G)I safely and effectively. Our strategy focuses on fostering a consultative approach rooted in technical expertise, driving value from our proximity to leading research, and a readiness to adapt with the rapid evolution of AI.

About the role
As a GTM Enablement Lead, you will drive AI readiness in your region, ensuring customers and partners have the knowledge, tools, and support they need to succeed. You’ll tailor global strategies to local needs, gather insights to influence our priorities and approach, and enable our team and organizations to deploy AI with confidence. This role blends technical know-how, local awareness, and a drive to continuously learn and share.

In this role, you will:

• Embed within the regional team as a trusted partner, identifying high-impact problems and driving forward solutions.

• Establish a learning and practitioner culture by driving knowledge sharing, hands-on training, and  group sessions.

• Design and lead the Regional Readiness Plan to support OpenAI priorities, in close coordination with local leaders, teams and HQ partners.

• Tailor strategies, playbooks and resources to resonate with local markets.

• Keep a real-time pulse on local team and customer needs, market trends, and any gaps in readiness; share insights to help shape our global strategy.

• Represent OpenAI at regional events, conferences, and community forums, advocating for our technology and values in ways that resonate with local audiences.

You’ll thrive in this role if you:

• Have real-world experience applying AI (preferably with OpenAI or similar tools) and a solid technical foundation, ideally in AI/ML or developer-focused technology.

• Bring 6+ years in a customer-facing technical role e.g., Developer Relations, Technical Account Management, Customer Success, or Technical Product Marketing.

• Understand regional cultural nuances, regulatory constraints, and business realities that shape local AI adoption.

• Have a deep understanding of GTM teams—roles, motivations, and goals—so you can build impactful enablement programs.

• Excel at gathering feedback and distilling complex concepts into accessible, engaging formats that inform strategy and drive decisions.

• Create clear content—from playbooks and documentation to how-to guides—tailored to both technical and non-technical audiences.

• Eager to help your colleagues and build strong partnership, maintaining a humble, collaborative approach.

• Adapt quickly in a fast-moving environment, proactively identifying problems and owning them end-to-end.

• Enjoy connecting with local communities and empowering early adopters through creative programs and events.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

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For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.