Remote Technical Support Analyst with German
HRS Bulgaria EOOD
Home office
Regular employment
0 - 1 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Providing general technical guidance and assistance in problem-solving to corporate clients from a famous brand;
- Perform level 1 Technical support in connection with resolving technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft Office package, VPN, Outlook and other applications;
- Uninstall and reinstall software applications;
- Resolve username and password problems;
- Assist with navigation around application menus.
Required skills
Analytical Skills
Customer Service
Solution Orientation
Technical Support
Interest in IT technologies
Observability
German
English
Benefits
Additional dental care
Additional medical insurance
Annual bonuses
Certification expenses
Company training
Discounts from various retail chains
Food vouchers
Performance-based bonuses
Referral bonuses
Team buildings
Job posted 19 days ago