Noc engineer

Delasport
On-site
Regular employment
1 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
About Us:
Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.
Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.
Your Team:
At Delasport, you’ll work with a diverse and talented group of professionals who are passionate about redefining the iGaming experience. Your team will be dynamic, supportive, and dedicated to driving innovation, ensuring you have the resources and collaboration needed to excel.
The NOC Team provide 24-hour continuous support and monitoring to ensure an uninterrupted flow of all data and services.
How You’ll Make an Impact:
- Monitor & Support: Proactively monitor and support the application stack to ensure seamless 24/7 operations.
- Alert Response: Respond to alerts and alarms following Standard Operating Procedures (SOPs) to address issues promptly.
- Ticket Management: Oversee the ticketing system, ensuring that all tickets contain accurate, up-to-date information for effective tracking and resolution.
- Collaborative Deployment: Coordinate with internal and external teams during routine deployments to ensure smooth, efficient rollouts.
- Issue Resolution: Work closely with internal and external stakeholders to identify and resolve issues impacting our services.
- NOC Process Development: Develop, document, and maintain Network Operations Center (NOC) policies, procedures, and tools to optimize operations.
Who You Are:
- Language Skills: Fluent in English, with strong communication abilities for effective collaboration.
- Educational Background: Bachelor’s degree in Computer Science or a related field.
- Experience: 1+ years in technical support or NOC role.
- Shift Flexibility: Willingness to work in a 24/7 shift rotation.
- Monitoring Tools: Familiarity with tools like Grafana, Site24x7 or similar monitoring solutions.
- Technical Knowledge: Basic understanding of internet protocols and Linux operating system fundamentals.
- Analytical Skills: Strong analytical and problem-solving capabilities.
- Self-Motivation: Highly self-motivated, with a desire to learn and grow.
- Teamwork & Independence: Ability to work effectively both independently and as part of a team.
What We Offer to Make You Smile:
We’re not just about work, we’re about perks, too! Here’s what’s in it for you:
- Competitive Salary Package: We value your expertise and hard work.
- Time Off: 20+ vacation days to relax and recharge.
- Perks & Vouchers: From celebrating birthdays to welcoming newborns, we’ve got you covered.
- Health & Wellness: Comprehensive health insurance and a Multisport card.
- Continuous Learning: Budget for courses, certifications, and self-development.
- Central Office Locations: Work in a fantastic pet friendly, accessible spot.
Wait, there’s more:
- Birthday Bash: Let’s celebrate YOU! Join our birthday parties to bring the team together and make everyone feel special!
- Multicultural Days: Explore flavors and traditions! Experience the vibrant cultures of your colleagues through food, music, and fun activities!
- Massages at the Office: Treat yourself! Enjoy on-site massages to melt away stress and tension right at your desk.
- Chess Lessons: Checkmate your boredom! Join our chess lessons to sharpen your mind and have fun with friends!
- Bulgarian for Foreigners Lessons: Level up your language skills! Our classes help you master Bulgarian for smoother communication!
Ready to Be Part of Something Big?
If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!
LI-ONSITE