Delivery Manager

Sofia Stars
On-site
Regular employment
5 - 7 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
❗️Please note that this role is office based for Sofia, Bulgaria (51, Blv. „Cherni Vrah“, Office „X“).
❗️If you need to be relocated, we take care of the process.
As a key member of the delivery team, you will lead cross-functional data projects that drive innovation and support BrainRocket’s products and business goals. You’ll work closely with stakeholders and technical teams to ensure timely, on-budget delivery of data, reporting, and business intelligence solutions—managing progress, resolving roadblocks, and keeping projects on track.
✅ Responsibilities:
- Manage program schedules, dependencies, and priorities in coordination with Delivery Managers;
- Ensure disciplined project execution, continuous improvement, and adherence to SDLC and project management best practices;
- Oversee critical data projects, ensuring timely delivery and stakeholder alignment;
- Promote visibility into technical backlogs and manage escalations effectively;
- Foster collaboration, urgency, and accountability within project teams;
- Act as a mentor to members of different cross-functional teams;
- Act as the main escalation point for Head of Delivery and VP of Data & Insights and build strong relationships across departments.
✅ Requirements:
- Bachelor’s degree or equivalent experience;
2-5 years leading technical programs; - 5-7 years managing complex cross-department projects;
- Experience with Jira, Confluence, Gantt and creating project structure;
- Strong background in data, analytics, and reporting;
- Proficient in both Agile and traditional project management methodologies;
- Excellent communication, leadership, and stakeholder management skills;
- Comfortable managing risks, dependencies, and influencing without direct authority;
- PMP and/or Scrum certifications are a plus;
- Highly organized, adaptable, and detail-oriented with a focus on execution and continuous improvement.
✅ Why Sofia Stars?
✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sportscard (Multisport) - partly covered & team-building events and activities;
✔️ Sunny, spacious office;
✔️ Wedding and newborn gifts;
✔️ Breakfast, food vouchers, fruits, and snacks available in the office.
Ready to shine? Let’s make it real.