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Billing Charging Operations @ A1 Competence Delivery Center

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A1 Bulgaria

Hybrid

Hybrid

Regular employment

2 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Strength. Care. Growth


A1 Competence Delivery Center is a vital component of A1's telecommunications business. Acting as an expertise hub, CDC is dedicated in delivering full range of high-quality IT, network, financial and HR to support A1's operations across all OpCos, independent of location.


Using the power of A1 Group and leveraging bynergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’, paired with job stability.
will
 

You will know we are the right place for you, if you are driven by:

  • Opportunities to learn and build your career;
  • Meaningful work in a stable and fast-paced company;
  • Diversity of people, projects, and platforms;
  • A supportive, fun, and inspiring place to work.
     

Would you like to join us?
We are expanding the Billing Delivery Center within IT Services Department of the A1 Competence Delivery Center. Be a part of this exciting journey!

Your daily routine would include:

  • Administer, monitor and maintain the Billing Charging system in operation within the required parameters (availability, performance)
  • Prepare and execute tasks related to billing/rating/batch processing
  • Handle incidents (analyze logs, errors handling, finding resolutions or workarounds within the specified SLAs/OLAs)
  • Work closely with QA and Dev teams to coordinate on complex issues, product improvements, and feature rolloutsIdentify and resolve issues in a timely manner, ensuring minimal disruption to operations 
  • Prepare regular and ad-hoc reports
  • SOX controls execution
  • Develop tools/scripts to automate routine operational tasks
  • Maintain system documentation
  • Ability to take up on-call shifts
  • Collaborate with respective departments and business units in the organization, such as Billing Infra and Product Catalog Team and other relevant stakeholder

We’ll know you can make it if you have:

  • University Degree in Informatics, Computer science or any equivalent qualification
  • At least 2 years of professional experience in the Telecom Billing/Charging area
  • Unix/Linux experience is a must
  • SQL Knowledge (Oracle) is a must
  • Scripting Knowledge e.g. Python, Shell, Kshell etc. is a plus
  • Cloud Know How (Azure, AKS, Hadoop) is a plus
  • Strong troubleshooting and problem-solving skills
  • Team-oriented and ready to take over responsibility
  • Fluency in English, both written and spoken

Our gratitude for the job done will be eternal, but we’ll also offer you:

  • Innovative technologies and platforms to “play” with;
  • Modern working environment for your comfort;
  • Friendly, ambitious, and motivated teammates to support each other;
  • Thousands of online and in-person learning opportunities to grow;
  • Challenging assignments and career development opportunities in multinational environment;
  • Attractive remuneration package;
  • Flexible working schedule and opportunity for home office;
  • Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

You want to learn more? See us in action in our A1 Blog.
Sounds good? Apply now!
Deadline for applications: 02 June 2025
Only shortlisted candidates will be contacted.
Any questions? Contact Tanya Kostadinova

Required skills

Billing
Conflict Resolution
Controlling
Data Analysis
Evaluating
Hadoop
Handling Complaints
Incident Management
Oracle
Problem Solving
Project Coordination
Python
Reporting
Sales Support
Software Documentation
SQL
Troubleshooting
Unix
Scripting
Shell
Azure
PowerShell
Cloud
QA
Order processing
Akka
English
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