Principal Systems Analyst

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific Inc., we are seeking a Systems Analysis Lead who will play a pivotal role in our ambitious team. This position offers the outstanding opportunity to contribute to world-class HR Technology Services by delivering high quality support and collaborating with our outstanding internal partners!

Key Responsibilities:

• Functional lead a distributed team of 6 in monitoring data flows in our HR systems, with a focus on Oracle Fusion HCM, and determine any issues/errors.
• Deliver end-user support for Oracle through a structured ticketing system, resolving technical inquiries efficiently.
• Complete audits to ensure data integrity within Oracle, conducting detailed analysis and effectively implementing resolutions.
• Assist in data conversion activities, including mass data loads (HSDLs), to maintain data accuracy.
• Collaborate with multi-functional teams to ensure efficient support and successful project outcomes.
• Provide core HR data support related to Workday in conjunction with other teams.
• Conduct in-depth research on system issues, proposing and implementing process improvements to improve operational efficiency.
• Review and update existing work instructions to reflect system changes and standard processes.

Knowledge, Skills, and Abilities:

• Strong team-oriented attitude that fosters collaboration in problem-solving and sharing knowledge.
• Outstanding customer service skills, with the ability to communicate complex technical issues in a clear, professional manner.
• Excellent time management and organizational skills, effectively prioritizing tasks such as ticket resolution, audits, and projects.
• Strong focus on detail, ensuring all tasks are completed accurately and thoroughly.
• Demonstrates accountability, takes ownership of mistakes, and is open to feedback for continuous improvement.
• Excellent communication skills, both written and verbal, with the ability to engage with a diverse range of collaborators.
• Strong analytical and problem-solving abilities, passionate about providing creative and efficient solutions.
• Quick learner, able to adapt to new systems, processes, and technologies in a fast-paced environment.

Qualifications:

• Previous experience with HR Systems fix and support is required.
• At least 2 years of relevant experience in system data support, technical support, or similar roles.
• Data Management in HCM, OTL, ABS in Oracle as well as HSDL loads would be considered a benefit.
• Experience with SNOW ticketing system or similar would be beneficial.
• Bachelor’s degree in Computer Science, Information Technology, Health Informatics, or a related field is preferred, though equivalent experience will also be considered.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Additional Information:

This is an exciting opportunity to contribute to the ongoing success of our HR Technology Services team. If you are passionate about HR technology, enjoy problem-solving, and thrive in a collaborative environment, we encourage you to apply!