About the Role:

Grade Level (for internal use):

05

The Team:

S&P Global Market Intelligence is seeking an Apprentice to join the Buy-Side Distribution Solutions team in Hyderabad. The team partners with Solutions Architects and Sales Teams to provide technical assistance to clients in deployment and troubleshooting the “Distribution Solutions” and assessing the technical environment dynamics within client sites that may impact product performance.

The Impact:

You will be able to contribute to the team and company in a meaningful way. You will be integrated into a group with high expectations and can expect to have a meaningful impact. Your position as part of the team is critical as it is the link between the end-user and our Enterprise products. Combining expertise in our products with a deep understanding of who our clients are and how they use our tools, the Product Support Engineer is a consultant providing the best and most efficient way for our clients to achieve quality results.  

What’s in it for you:

• Be part of the global enterprise product support team focused on implementing innovative client success.
• You will work with a global Data Feed application Specialists and Sales team responsible for enterprise products like Xpressfeed and API.
• This is the place to hone your existing database and develop skills while having the chance to become exposed to fresh and divergent technologies (e.g. SQL Server Analysis Services, Oracle, PostgreSQL).
• Grow and improve your skills by working on enterprise-level products and new technologies

Responsibilities

• Be an Apprentice for Distribution Solutions and provide in-depth technical assistance to clients.
• Assist in deployment and troubleshooting on the go.
• Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales opportunities.
• Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues.
• Work on creating complex SQL queries (MS SQL and ORACLE) to use our data and assist clients with query tuning and performance improvements.
• Research and gain knowledge on the rapidly evolving product offerings.
• Assess the technical environment dynamics within the client sites that may impact product performance
• Involve in testing/user-acceptance tests of
  • New implementations
  • ‘Enterprise Solution’ applications with focus on pending modifications and fixes
• Maintain the local infrastructure which comprises of Database Servers (Oracle and Microsoft SQL Server) and Virtual Machines.

What We’re Looking For:

Basic Qualifications:

• Solid written and verbal communication skills
• Masters in Finance/ Business Analytics along with Bachelors/Masters’ degree in IT/Computers
• Good understanding on DBMS concepts.
• Good knowledge on at least one programming language like C#, Java, .NET, etc.,
• Quick learner and ability to grasp new technologies.
• Demonstrate troubleshooting, follow-through, and problem-solving skills, resourcefulness, attention to detail, and strong communication skills.
• Ability to keep pace with rapid changes in products.
• Willing to work in any 5-day shifts and longer night shifts.

Preferred Qualifications:

• Knowledge of RDBMS like MS SQL Server, Oracle, PostgreSQL, etc.,
• Good knowledge of financial statements and capital markets.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.