Junior People and Culture Generalist

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, we are a market leader in the gaming and financial trading industries with 7700 employees across 19 countries. We deliver business intelligence-driven gaming software, services, content, and platform technology, making it a leader in the industry.

We genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of our overall commitment to responsible business practices.

Ready to level up your career?

We are looking for a People & Culture Generalist (Maternity leave cover), to play a key role in supporting all aspects of our People & Culture function.

In this role, you will ensure smooth operations by efficiently handling administrative tasks with accuracy. You will also serve as a valuable resource for employees, guiding them on company policies and benefits

Your influential mission. You will... 

• Maintain accurate and up-to-date employee records, including contracts, termination orders, job descriptions, sick leaves, and all other legal documents.
• Prepare statements and other documents for employees.
• Manage HR databases, keeping information readily accessible.
• Assist with payroll processing, collaborating effectively with the Finance department to ensure smooth payroll operations.
• Generate reports on workforce and payroll data
• Ensure adherence to the internal company rules and policies and the regulatory requirements.
• Interact with managers and employees - be a trusted advisor to employees, answering questions about policies, benefits, and labor law questions.
• On-board employees - make initial contact with new hires and onboard them, ensuring a smooth and positive first impression.
• Off-board employees - conduct exit interviews and offboard leaving employees.
• Support people & culture projects - participate in projects related to training, employee performance, occupational health and safety management, etc.
• Support people & culture events - assist in planning and executing engaging HR events to build team spirit.
• Coordinate with external vendors on HR-related matters.
• Conduct regular HR audits of the systems and personal files to ensure compliance and data integrity.

Components for success. You...  

• Posses previous experience in a similar position.
• Have experience with HR information systems and Bulgarian labor law.
• Are proficient in Microsoft Excel (focus on VLOOKUP).
• Are fluent in written and spoken English .
• Exhibit good organizational skills with the ability to prioritize and multitask effectively in a fast-paced environment.
• Are a proactive person with a strong drive to learn and advance.
• Have a friendly and people-oriented personality.
• Are a team player with the ability to work independently and perform well under pressure.

You'll get extra points for...  

• Having experience with shift schedules and in a call center environment.
• Holding a relevant university or college degree. 

Thrive in a culture that values...   

• Team collaboration and knowledge sharing. 
• Diversity and variety, where no two days are alike. You will collaborate with a highly diverse team spanning over 20 countries: UK, Spain, Italy, Germany, Brazil, Canada, South Africa, and more.  
• Active lifestyle, fun and wellbeing. We have various team and company events for different tastes and interests.  
• Comfortable working environment – enjoy the opportunity to work in our modern offices that have the best view in town.  
• Endless possibilities for self-realization and growth - we provide personalized development plans, offering opportunities to learn from the top employees in the sector.  

OUR TEAM

Established in 2007 in Sofia, Bulgaria, we have grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. We prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.