Administrative Coordinator with fluent French

**All interviews will be conducted remotely (online or by phone).

Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthcare, Games and Entertainment, E-commerce, Renewable Energy and Utilities, Logistics, and more.

Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.

Our client is a distinguished French company that specializes in designing, organizing, and managing training programs for international corporations, primarily in the insurance, pharmaceutical, and automotive industries.

As their business is expanding, they are now looking for motivated professionals to help them organize, administer and coordinate the whole training process.

YOUR ROLE:

• Communicate with training providers, funding organizations, employees and HR managers of key accounts to obtain complete information (email and phone).
• Collect registration confirmations, formal documents, bills, and presence sheets.
• Complete training files, reports and satisfaction surveys.
• Conduct regular research on trainings.
• Execute an organized, efficient and structured working process.

REQUIRED SKILLS:

• Fluent in French.
• High computer literacy; proficient with Office 365, especially with Excel.
• Customer service experience will be an advantage.
• Fast learner with excellent communication and problem-solving skills.
• Dynamic, innovative and target-driven with the ability to meet deadlines and prioritize.

WHAT WE OFFER:

• An attractive remuneration + annual review. Referral bonuses.
• Fixed working hours (Monday-Friday)
• 20 days of paid leave per year + 2 days off for volunteering
• Full training provided
• Additional health insurance and other social benefits. Exclusive discounts & offers.
• Open-minded management team promoting innovation, personal, and professional development.
• Permanent employment; full-time.