Sales Performance Analyst (Hybrid)

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

We are seeking a detail-oriented and analytical Sales Performance Analyst to join our Sales Operations team. This role will be pivotal in driving sales effectiveness by managing territory assignments, maintaining performance dashboards and leaderboards, and administering sales rewards programs. The ideal candidate will combine strong analytical skills with a deep understanding of sales processes and performance metrics.

Key Responsibilities

• Territory Assignment Management
  • Design, implement, and maintain fair and strategic sales territory assignments.
  • Collaborate with sales leadership to align territories with market potential and resource availability.
  • Monitor and adjust assignments based on performance trends and organizational changes.
• Sales Performance Tracking
  • Develop and maintain dashboards and trackers to monitor individual and team performance against KPIs.
  • Provide regular reporting and insights to sales leadership to support decision-making.
  • Identify performance trends and recommend actions to improve productivity.
• Sales Leaderboards
  • Design and manage dynamic leaderboards to drive motivation and transparency.
  • Ensure data accuracy and timely updates to reflect real-time performance.
  • Partner with internal communications to promote leaderboard visibility.
• Reward Program Administration
  • Support the design and execution of sales incentive and recognition programs.
  • Track eligibility, validate results, and coordinate reward distribution.
  • Analyse program effectiveness and recommend improvements.
• Sales Commission Administration
  • Support commission calculations, queries and analysis
  • Provide reporting on effectiveness of the commission programme

Maintain the commission system to ensure it incentivises and drives effective performance

• 3+ years of experience in sales operations, analytics, or a similar role.
• Proficiency in Excel, Power BI/Tableau, and CRM systems (e.g., Salesforce).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Fluent in English; additional European languages are a plus.
• Team player with proven ability to work in a high-paced environment.

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.