Child Safety Enforcement Specialist

About the Team

The Child Safety team is responsible for detection, review, and enforcement of OpenAI’s Child Safety product policies. We leverage a balanced use of technology and subject matter expertise to scale our operations. We collaborate with internal legal, research, and policy teams, external experts, and other industry stakeholders to keep OpenAI aligned with evolving regulations and industry best practices around child safety.

About the Role

A Child Safety Enforcement Specialist is an investigations and enforcement decision maker who owns the execution of platform child safety issues. This person will perform critical content reviews in their area, possibly work with vendors to train them on and provide deep insights into policies, maintain quality processes for workflows and automated content moderation, actively work to expand their knowledge of vulnerabilities and mitigation techniques, and work cross-functionally to improve policies, tooling and processes.

You’ll be responsible for:

This role will directly support our child safety-related policies and processes. At times this may include running deep analysis on child safety related content and user behavior on OpenAI products. Candidates should understand this role requires significant content review.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Conduct detailed reviews of user-generated content for violations of child safety policies, including CSAM and grooming behaviors.

• Investigate high-risk user behavior escalations and determine appropriate enforcement actions in line with policy and legal standards.

• Identify content requiring mandatory reporting and draft high-quality reports for the National Center for Missing & Exploited Children (NCMEC).

• Use internal tools to triage, review, and escalate content efficiently; provide feedback to improve workflows and performance in our detection technologies.

• Partner with legal, policy, product, and engineering teams to provide frontline insights that inform safety product improvements and enforcement policies.

You might thrive in this role if you have / are:

• T&S experience in the child safety space, preferably at a large tech company with considerable volume of child safety-related content and content review.

• Worked in an operations capacity and has an understanding of typical Trust & Safety topics and concepts.

• Clearly understands legal obligations and reporting flows involved with submitting Cybertips to the National Center for Missing and Exploited Children (NCMEC).

• Candidates ideally have demonstrated an ability to operate in an ambiguous and rapidly changing environment. 

• This role is not expected to do any engineering, but software/stats/ML experience and SQL skills are great additions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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