Game Platform Support Consultant with German or Romanian and English
2500 - 2900 BGN
(net)
HRS Bulgaria EOOD
On-site
Regular employment
0 - 8 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Required skills
german
english
Caring about customers
Customer Communication
Customer Support
Customer-oriented
Customer Experience
Fluent Romanian
German
English
Romanian
Benefits
Additional dental care
Additional medical insurance
Annual bonuses
Central location
Company training
Food vouchers
Fruit and snacks in the office
Performance-based bonuses
Sports card
Taxi vouchers
Transport expenses covered
Job posted 4 days ago