Customer Support with Spanish (non-voice position)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Customer Support Specialist:

• Communicates with corporate customers and business partners

• Investigates and improves of customer claims up to approved authority levels

• Interacts with other departments to resolve customer situations

• Works in an international and dynamic environment

About you:
Our ideal colleague:

• Has good teamwork skills and cheerful attitude

• Has good knowledge of English and Spanish (B2-C1)

• Owns the ability to prioritize and perform work

• Can multi-task and respond to rapid change without any worries

• Understands well the principles and foundations of MS Office Programs

An advantage is if you also:

• Have work experience in the field of support or data entry

• Are good in communication and problem solving

About our offer:
Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system

• Additional health insurance

• Life insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Chance to practice foreign language skills and attend different trainings

• Various opportunities for career development and growth within the company

• Free access to LinkedIn Learning Platform

• Hybrid type of work

• Modern office space with free coffee and hot beverages

• Recognition awards

We do not finish with the good news, because we additionally offer:

• Impressive parties

• Lots of social events

• Company discounts

• A unique open-minded culture

• Fresh, lively and friendly work environment

• Trending TikTok and Instagram accounts

• Inspiring leaders

We promise our recruitment process is not scary. Apply now!

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