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Customer Support with German (Full-Time or Part-Time)

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Ingram Micro

Hybrid

Hybrid

Regular employment

0 - 1 years of experience

Full Time / Part Time

Sofia, Bulgaria

Responsibilities

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

What you'll be doing:

  • Communicating with corporate customers and business partners

  • Investigating and improving customer claims

  • Liaising with carries and interacting with other departments to resolve customer situations

  • Negotiating returns of defective goods with vendors

  • Working Full-Time (Mon-Fri: 09:00-18:00) or Part-Time (Mon-Fri: 20 hrs per week)


You’ll be a great fit if you have:

  • Very good German (B2) and English (B1-B2)

  • Work experience in the field of support/customer service or data entry is considered an advantage

  • Communication and problem solving


As we value our employees, we offer:

  • Competitive salary & Bonus system

  • Additional health insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Many trainings, language courses and free access to LinkedIn Learning Platform

  • Great career growth and development opportunities

We also have:

  • Impressive parties

  • Lots of social events

  • A unique open-minded culture

  • Trending TikTok and Instagram accounts

  • Inspiring leaders

What are you waiting for?  Apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

Required skills

Data Entry
Negotiation
Problem Solving
Customer Support
Business Communication
Claims processing
German
English
Job posted 8 days ago

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