B2B Client Support Advisor with German
2800 - 3200 BGN
(net)
HRS Bulgaria EOOD
On-site
Regular employment
1 - 3 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Job responsibilities:
- Supporting customers in German and English via chat, email or phone;
- Assisting with organizational inquiries, payments and other related issues;
- Maintaining records and following internal processes;
- Demonstrating excellent communication and problem-solving skills while handling customer requests;
- Collaborate with internal teams to continuously improve the customer journey and support efficiency.
Required skills
Communication Skills
Computer Skills
Decision Making
Flexibility
Organisation Skills
Relevant experience
Team player
BPO
German
English
Benefits
Additional days paid annual leave
Additional medical insurance
Bonus for childbirth and marriage
Central location
Company training
Discounts from various retail chains
Fruit and snacks in the office
Language courses
Performance-based bonuses
Sports card
Team buildings
Transport expenses covered
Job posted 1 day ago