Customer Service Representative
Gameloft
On-site
Regular employment
1 - 6 years of experience
Full Time
New Orleans, United States
Responsibilities
Company Description
About Us:
At Reboot Staff, we are committed to connecting businesses with reliable and driven individuals who are ready to make an impact. Based in New Orleans, LA, we specialize in staffing logistics, operations, and warehousing teams across various industries. We take pride in creating a workplace culture that values hard work, dependability, and opportunities for growth. At Reboot Staff, we don’t just fill positions—we help build careers.
Job Description
Job Description
We are seeking a detail-oriented and reliable Customer Service Representative to join our team in New Orleans. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment, we’d love to hear from you.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email
Provide accurate information about services, products, and policies
Resolve customer issues in a timely and professional manner
Maintain customer records and document interactions in the system
Escalate complex issues to the appropriate department
Work collaboratively with internal teams to improve customer experience
Stay up to date with product knowledge and company procedures
Qualifications
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or a related field
Strong verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Familiarity with basic computer systems and CRM software
Professional and courteous attitude with strong problem-solving abilities
Additional Information
Benefits
Competitive annual salary ($36,000 – $47,000)
Growth opportunities and internal advancement
Comprehensive training and ongoing support
Health, dental, and vision insurance options
Paid time off and holidays
Supportive team environment with a clear career path