About the Role:

Grade Level (for internal use):

07

The Team:

We’re a global team that is dedicated to supporting and training our diverse clients on the Financial Institutions Group (FIG) solutions available on S&P Global Market Intelligence.

We’re looking for an associate to join our team of tech-savvy, client-focused professionals who support our solutions for FIG users. As an associate you are the epitome of client support; providing exceptional customer service while showcasing vast knowledge about the S&P Global tools, our data, and the industries we cover. The top financial institutions in the world will be asking you to provide solutions for them. This will allow you refine your business knowledge or to learn it if you don’t have already relevant coursework or experience.

Responsibilities and Impact:

This is an entry level position at a fortune 500 company operating in the business intelligence space.  The associate will field client concerns, diagnose issues and provide solutions.  You will work across different divisions of the company providing you great insight into how S&P Global provides our clients with a world class product.

Our relentless pursuit of excellence results in deep relationships with clients and helping them get the most out of our business intelligence tools.

• Receive inbound calls, emails, and chats on a daily basis and will address questions related to how we capture, process, and display data
• The associate will become an industry specialist and act as a resource for colleagues and clients across the globe.
• Over time the associate will take on additional responsibilities including (but not limited to) leading weekly trainings and hosting/recording client training sessions

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $41,990 to $60,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Qualifications:

• Bachelor/Undergraduate Degree, preferably in Finance and Accounting related fields.
• Strong problem solving skills
• Excellent verbal and written communication
• Willingness to help clients
• Attention to detail
• Proficient with Microsoft suite of products
• Ability to multitask and work with minimal supervision

Preferred Qualifications:

• Additional relevant qualifications such as CFA, ACCA, PMP would be an advantage
• Availability to cover 11am-20pm /12pm-21pm shifts and occasional weekends

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)