About the Role:

Grade Level (for internal use):

13

This req forms part of an agreed regional personal upgrade strategy. This new position from an essential client facing and revenue generating role. 

Strategic Product Specialist manages the product strategy for a country/sub region. Working with existing clients to enhance their product experience whilst combining with our marketing & sales team engage new clients.

They maintain deep market and product expertise understanding how our customers use our data & solutions.

As an SPS you will work closely with Sales, Client Services, Account Management, Marketing, Operations, and Product Development teams to ensure we optimize the value of our products by providing commercial solutions and exceed our customers’ expectations by delivering a first-class service/solution.

Key responsibilities include:

Existing Clients

• Engage with existing customers on market events & news, research, regulatory changes, assist on technical product requirements.
• Provide customers and support teams with technical or new/enhanced product requirements.
• Arrange regular client reviews to update on product development, training requirements, information sharing, idea generation.
• Data analysis to identify trends and identify opportunities to enhance or expand the client product experience.
• Drive our marketing agenda to enhance our product profiles, e.g. establish regular industry events, leverage social media, etc.

Prospects  

• Business strategy: work with Sales, Marketing, and the product leadership to determine the focus and priorities across customer segments and the services and drive the execution of the strategy.
• Sales support: organize campaigns, provide product demos and other pre-sales activities, e.g. presenting technical product information & managing data trials.
• Commercial: Consult with APAC product head to build proposals
• Post-sales support: work with Customer Support and the customers on the new account set up, implementation and the training of new customers.
• Provide & explain research & analysis.

Products

• Product roadmap: understand the product roadmap and how it aligns with the regional business strategy.
• Competition: understand the landscape of competing products and how to stay ahead of them.
• Product development: understand the local business environment, industry trends, needs of customers, uncover inefficiencies and translate these into product ideas.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)