CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions".

Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout!

About the Role

We’re looking for a Senior Research Operations Manager who thrives on chasing down the impossible-to-find, connecting with people, and making research operations hum behind the scenes.

This is not your typical ops job - it’s an experimental, hands-on role at the heart of how we do impactful research. Around 75% of your time will be spent recruiting high-caliber participants, often B2B professionals and decision-makers who don’t just hang out on panels. You’ll get creative, stretch into non-traditional channels, and build processes that scale and flex with our team’s needs.

The rest of your time will go into maintaining our tools and digital workspaces, and providing light-touch admin support - keeping things smooth, organized, and friction-free.

If you come from research ops, B2B sales, casting, production, or community building, and you get a rush from finding just the right person, we want to talk to you.

You Might Be a Fit If…

You love the challenge of finding the unfindable - and feel genuinely excited when you land that perfect recruit.

You’re equal parts scrappy and organized - able to improvise when needed, but keep the back-end clean and scalable.

You enjoy working in the background to help a team shine.

You have a natural curiosity about people and processes, and you’re always asking: How can I make this smoother?

Responsibilities:

Required skills

CRM

Knowledge Management

Lead Generation

Scheduling

Confluence

English

Job posted 23 days ago