Product Manager

Company Background: 

Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have brought Data Science and Machine Learning to a space that is ripe for disruption. We combine a best-in-class technology stack with local market expertise to reduce expenses, increase Net Operating Income, and drive operational efficiency for both our institutional clients and individual homeowners. Ownwell’s solution ensures you have the necessary tools, resources, and information to confidently manage your property taxes.

Ownwell has been recognized both in Austin and Nationally, as a top workplace by the likes of Fortune, BuiltIn, Inc, and Best Places To Work. We are well-funded and venture-backed by some of the best investors in the world such as First Round Capital and Bessemer Venture Partners. Our customer base has grown by more than 300% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.

Our Culture

People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.

We’ve brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data Scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.

Our core values are our guiding principles in everything we do

• Customer Obsession

• Take Ownership

• Do The Right Thing

• Go Far Together

• Accelerate Innovation

The Role:
We’re looking for an entrepreneurial Product Manager to join our growing team. This role is ideal for someone with 1–3 years of experience in product, operations, or startup environments who’s excited to learn and grow in a fast-paced company. You’ll work closely with senior product managers, software engineers, and operations managers to ensure the success of new product initiatives.

What You’ll Do:

• Work alongside senior product managers to support the development and scaling of new products.
• Collaborate with operations teams to ensure smooth product delivery and execution.
• Communicate directly with customers to gather feedback, understand pain points, and test new ideas, including daily scheduled onboardings in a customer success capacity. 
• Communicate directly with customers to gather feedback, understand pain points, and test new ideas.
• Conduct interviews with users and prospective customers to inform product direction.
• Help monitor performance metrics and analyze data to assess product success.
• Contribute to improving unit economics and operational efficiency.
• Represent Ownwell with professionalism and clarity when working with customers or partners.
• Ask thoughtful questions, surface issues early, and help the team navigate challenges as they arise.

Requirements:

• 1–3 years of experience in a product, operations, or startup role.
• Excellent communication skills, especially when engaging with customers.
• Eagerness to learn from senior team members and contribute meaningfully from day one.
• Strong problem-solving skills and attention to detail.
• A collaborative mindset with the ability to work across teams and disciplines.
• Comfortable in fast-moving environments with shifting priorities.
• Passion for delivering great customer experiences and driving impact.

Nice to Have:

• A strong consensus builder across multiple teams
• You have a platform orientation and optimizes towards what’s best for the user experience to move the platform forward
• Strong execution focus and ability to create an actionable plan amongst a certain degree of ambiguity
• Technical savvy and experience working with front and back end engineering teams
• SQL Skills

Ownwell offerings

• Entrepreneurial culture. Own your career; we are here to support you in the journey.
• Access to First Round Network to build your community outside of Ownwell.
• Flexible PTO. We believe in giving you the flexibility to own your time off. In addition to flexible time off, you will get 11 company holidays. We offer the last week of the year to recharge and reset.
• Competitive health benefits. We care for you and your family's health, as reflected in our benefits coverage.
• Learning support through a $1,000 stipend per year to enable investing in your individual learning needs.
• Supporting parental journey. We offer up to 16 weeks of fully paid parental and bonding leave to support your journey as a new parent.
• As applicable complimentary real estate and tax consulting licensing and renewal

Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.