Order Management Specialist with German and French

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Performing day-to-day business administration and back office activities related to Contracts and Orders for Distributors and Channel Partners for DACH. You will be responsible for the correct execution of the partner and distributor contracts by registering, issuing, monitoring and following-up contract and order related transactions and events within existing guidelines and policies as well as by working together with internal peers and external stakeholders.

Responsibilities:

• Performing commercial contract and order processing activities for Distributors and Indirect Channel Partners:
  such as risk and claim management, credit management, export control checks

• Supporting the Sales organization with onboarding the partners and activating the contracts:
  credit checks, validate business requirements, draft and validate contract documents, collect required signatures and approvals; enable the appropriate systems; perform contract lifecycle management activities and invoicing; coordinate set-up with internal and external business partners (sales, service, customer org, IT, export control, logistics)

• Perform month-, quarter- and year-end activities related to the Partner contract:
  financial closing of order and contract positions; controlling of order/contract related costs and liabilities; renewal; cancellation; accrual management; report

• Following up on partner-specific pricing and project pricing:
  monitor compliance with specific offer and conditions, support on price calculation, invoicing and archiving

• Facilitating the good functioning of the order and contract process:
  monitoring and administering credit limits, order blocks, export regulations and compliance, Letters of Credit, correctness of pricing, special requests, returns

• Supporting the Cash Management and Collection function: provide information and evidence on open/overdue positions, support on payment allocation, prepayment handling, report and synchronize on open balances with partners, clarification of currency differences

Requirements:

• BS/BA or advanced (University) degree in Business Administration / Finance / Supply Chain or Language (English/German); may be substituted for working experience in the function (i.e. Internship) where applicable

• 2- 4 years experience in relevant field required, successful working experience in terms of Internship is a plus

• SAP (or similar ERP system), MS Office, understanding of Workflow and related systems and tools

• Networking and Communication Skills with peers and Management

• Customer Orientation (internal / external)

• Analytical Skills and demonstrates and applies comprehensive knowledge of field of specialization to the successful completion (or problem solving) of assignments

• Quality oriented and well organized, team player, proactive and anticipative

• English, German and French Language Skills

What we offer?

• Professional Growth in a Global Company

• Individual Career Path

• Knowledge Sharing Programs and Trainings

• Mentor Support

• Flexible Working Hours

• Home Office

• 26 Paid Vacation Days

• 5 Wellness Fridays Vacation

• Medical Care including Dental Care, Glasses, etc.

• Referral Bonus

• Food Vouchers

• Multisport Card

• Store Discounts

• Team Buildings and Company Events

• Lounge and Game Areas

• Metro Station next to the Office

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For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.