Billing & Collections Specialist I

Collections/Billings Specialist I

This position will be reporting to the Manager, Accounts Receivable. Responsible for processing accounts receivable, making collection calls and generating correspondence regarding past due accounts via e-mail, letters and faxes. 

The Company - PROS:

PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

A Day in the Life of a Collections/Billings Specialist I - About the role: 

• Reconciling account activity
• Interacting with both external customers and internal personnel to research/resolve customer service issues relating to billing and/or receivables for multiple product lines
• Escalating issues as necessary to management
• Analyzing contracts to determine proper billing, invoicing for reimbursable employee time/expenses and assisting in the monthly close process
• Annual external audit, and special projects assigned

Required Qualifications - About you: 

• Minimum 3 years of experience in billing and collections, with familiarity with billing systems
• Experience with a major Financial Management system such as SAP, Oracle, or Workday
• Proven ability to manage and maintain a client portfolio
• Basic understanding of accounting principles
• Strong teamwork skills and ability to collaborate effectively
• Proficiency in Microsoft Office Suite, especially Word and Excel
• Excellent analytical and problem-solving capabilities
• High attention to detail and accuracy
• Ability to work independently with limited supervision
• Strong written and verbal communication skills, with excellent organizational abilities

Skills & Personal Characteristics: 

• Ownership 
• Innovation 
• Care 

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.