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Operations Senior Analyst Markets

Logo of Bank of America

Bank of America

Hybrid

Hybrid

Regular employment

5 - 10 years of experience

Full Time

Charlotte, United States

Responsibilities

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:

The MLI Settlements Operations Analyst plays an integral role in the support of hedge fund / professional trading group clients and our institutional trade desks. The position includes providing operational support to the BU and MLI Entity clients directly on reporting and trade research.

Responsibilities:

  • Inventory management, fail research on securities lending between the stock loan desk and MLI PB clients,  conducting research in regards to reclaims, erroneous trade bookings and treasury settlements.
  • Internal reconciliation and fail research of all MLI Entity transactions, following up with the Stock loan desk and contra brokers directly to resolve aged fails, prioritizing and mitigating risk on treasury settlements, and performing detailed root cause analysis. 
  • The role includes interaction with the Front Office Business Unit and other internal support departments such as the stock loan desk, Corporate Actions and counterparts in EMEA, APAC and AMRS regions.
  • The position also includes continuous improvement opportunities which involves using metrics analytics and compiling data in a way which tells a story with the aim of influencing errant client or counterparty behavior.


Required Qualifications:

  • Ability to multi-task and operate under high pressure situations. Strong PC and Microsoft skills (Excel, Word, Access, etc.). 
  • Excellent communication skills both verbal and written. Interpersonal skills must be very strong and team player. 
  • Must have a keen ability to efficiently manage time and priorities. Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization .

Desired Qualifications:

  • Ability to analyze data and challenge the status quo
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

  • Attention to Detail
  • Critical Thinking
  • Data Collection and Entry
  • Recording/Organizing Information
  • Research
  • Fraud Management
  • Interpret Relevant Laws, Rules, and Regulations
  • Problem Solving
  • Quality Assurance
  • Risk Management
  • Adaptability
  • Customer and Client Focus
  • Prioritization
  • Result Orientation
  • Written Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Required skills

Attention to Detail
Business Process Improvement
Change Management
Client Focus
Client Relationship Management
Collaboration
Compiling Statistics
Contract Negotiation
Critical Thinking
Data Analysis
Data Entry
Handling Pressure
Innovation
Internal Audit
Interpersonal Skills
Inventory Management
Market Research
Microsoft Access
Microsoft Excel
Microsoft Word
Multitasking
Organizational
Prioritizing
Problem Solving
Process Improvement
Quality Assurance
Regulating Rules
Research
Risk Assessment
Risk Management
Root Cause Analysis
Securities
Support
Technology
Time Management
Written communication
Results-oriented
Understanding Customer Needs
Fraud Prevention
Analytics
Adaptability
Claims processing
colaboration with stakeholders
Treasury systems
continuous learning
Excellent verbal and written communication skills
English
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