Senior Insight Analyst

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

❗️Please note that this role is office based for Sofia, Bulgaria (51, Blv. „Cherni Vrah“, Office „X“).

❗️If you need to be relocated, we take care of the process.

✅ Requirements:

• A minimum of 5 years experience in a similar role;
• Excellent SQL and R or Python;
• Strong knowledge of statistical methods and machine learning techniques;
• Experience in presentation and knowledge sharing based on data findings;
• Proactive, results-driven, and hands-on approach toward problem solving;
• Excellent English communication skills.

✅ Responsibilities:

✔Data analysis and interpretation:

• Analyze large datasets to identify trends, patterns, and insights;
• Interpret complex data sets and present findings in a clear, concise manner.

✔Advanced analytics:

• Utilize statistical methods and machine learning techniques to perform predictive and prescriptive analyses;
• Develop and implement models to support business decisions.

✔Collaboration:

• Work closely with cross-functional teams including Product, designers and VIPs to understand business needs and provide data-driven solutions;
• Act as a liaison between the analytics team and other departments to ensure alignment on data initiatives.

✔Mentorship and training:

• Mentor junior data analysts and guide best practices in data analysis and reporting;
• Conduct training sessions to enhance data literacy across the organization.

✅ Why Sofia Stars?

✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️ Competitive salary and attractive bonus scheme;

✔️ Working in a dynamic International company;

✔️ Birthday celebration present;

✔️ Ability for career and professional growth within the company;

✔️ Sportscard (Multisport) - partly covered & team-building events and activities;

✔️ Sunny, spacious office;

✔️ Wedding and newborn gifts;

✔️ Breakfast, food vouchers, fruits, and snacks available in the office.

Join Sofia Stars and rock with us!