Gaming Customer Assistance Advisor (German or Romanian with English )

HRS Bulgaria EOOD

Hybrid

Regular employment

0 - 8 years of experience

Full Time

Sofia, Bulgaria

Respond to customer inquiries via live chat and email in a timely and professional manner;
Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

Customer Satisfaction

Customer Service

german

english

Customer-oriented

Fluent Romanian

German

English

Romanian

Additional dental care

Additional medical insurance

Annual bonuses

Central location

Company training

Food vouchers

Fruit and snacks in the office

Performance-based bonuses

Sports card

Taxi vouchers

Transport expenses covered

Обявата е публикувана преди 7 дни